Job Title: Service Representative Job Description - Answer calls, emails and/or other requests from patients and/or healthcare providers while meeting or exceeding service level goals. - Handle 65 incoming calls and 75 outbound calls per shift. - Accurately and completely capture information and update systems appropriately. - Provide availability, tracking, and shipping information for patient’s medication as needed. - Assist new and returning patients with their application process for services. Hard Skills + Pharmacy + Customer Service Job Type This is a contract position with a duration of 6 Month(s). Work Site This is a fully on-site position in Louisville, Kentucky. Work Environment Shifts available: 8:30am to 5pm, 9:30am to 6pm, 10:30 to 7pm, or 11:30am to 8pm. Desk job in a closed-door pharmacy talking to patients and providers on the phone. Calls are auto-connected so you will be on the phone constantly. 3-week training in person (8:30 to 5pm). Dress code: Business casual during training, then transition to more casual. Interested candidates can send updated resumes to: jgasser @ actalentservices.com About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.