Position Purpose:
Responsible for proactively ensuring and maintaining patient safety and security under the direction of Registered Nurse. Observes and monitors safety and comfort of non-suicidal, suicidal and patients who require frequent or continual observation and contact, due to psychiatric, medical and/or safety reasons.
What you will Do:
Knows, understands, incorporates and demonstrates the mission, vision and core values of MercyOne North Iowa and Trinity Health in behaviors, practices and decisions.
Ensures patient’s comfort and relates any concerns and/or patient issues promptly to the Registered Nurse and any other appropriate providers involved with the patient's care; assists in implementing safety measures and de-escalation.
Maintains the prescribed level of surveillance, including constant observation in the line of sight and in proximity for rapid intervention even when visitors are in the room and when patient is in the bathroom; accompanies the patient at all times including off-unit for diagnostic studies.
Maintains order in the patient room.
Assists Registered Nurse and care team, in conducting activities that enhance the patient's wellbeing, including but not limited to, ambulating, feeding, toileting and other activities of daily living.
Interacts and engages with the patient in therapeutically prescribed activities while helping to ensure patient and family satisfaction.
Hours/Schedule:
PRN-As Needed
Minimum Qualifications:
High School Diploma or equivalent.
2. CPR and previous patient care experience in a mental health or health related environment preferred.
3. CPI (or organizational de-escalation training) certification required; must be obtained with 6 months of hire. Responsible for maintaining ongoing certification renewals
4. Ability to communicate effectively with patient, family, visitors and hospital staff and respond quickly to patient behavioral changes by reporting and summoning assistance.
5. Solid customer service skills.
6. Ability to work in an environment that may be stressful with individuals having diverse personalities and work styles.
7. Strong prioritization, multi-tasking and coordination skills within a fast-paced environment.
8. Personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Position Highlights and Benefits:
Education Assistance offered
Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater
Competitive wages; including weekend and night differentials
Generous paid time off program
Retirement Savings program with employer match starting on Day 1
Ministry/Facility Information:
MercyOne North Iowa Medical Center provides expert health care to 15 counties.
MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.
With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.
MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.