PATIENT NAVIGATOR
Callen-Lorde Community Health Center
PATIENT NAVIGATOR
Job Details
Job Location
Callen-Lorde Community Health Center - Manhattan - New York, NY
Position Type
Full Time
Education Level
High School
Salary Range
$28.00 - $28.00 Hourly
Job Shift
Day
Job Category
Health Care
Description
Do you have a passion for supporting the health and well-being of others? Are you committed to social justice and ensuring access to quality healthcare for all? If so, Callen-Lorde wants to hear from you! We are seeking a Patient Navigator to join our dedicated team and play a vital role in supporting the needs of our patients living with HIV.
As a Patient Navigator, your responsibilities will include:
+ Act as a patient advocate, ensuring patients' biopsychosocial needs are identified, addressed, and connected to appropriate services.
+ Provide field-based case management and adherence support services to HIV-positive patients.
+ Work collaboratively with care coordinators, medical providers, and behavioral health professionals to facilitate patient retention and adherence to primary medical care.
+ Assist patients in navigating the healthcare system, overcoming barriers to care, and connecting them with essential resources.
+ Advocate for patients' rights and ensure they receive culturally competent care.
+ Document patient interactions and progress notes to ensure continuity of care.
+ Contribute to a team-oriented environment, fostering a supportive and inclusive space for patients.
Benefits
Callen-Lorde is a great place to work we’re passionate, mission-driven people who care about health justice for LGBTQ communities. In addition to being part of a fantastic team, all full-time employees are offered a comprehensive benefits package including an exceptional low-cost medical plan option for you, your domestic partner and/or your family, tuition assistance, dental insurance, vision insurance, no cost life insurance, short and long-term disability insurance, Flexible Spending Account, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan. Learn more about our employee benefits https://callen-lorde.org/benefits/
Qualifications
+ College degree (BA/BS) in health/social services or related field required.
+ Experience in social services, case management and/or entitlements work.
+ Familiarity with LGBTQIA, HIV and health-related issues and community resources.
+ Strong computer competency, including knowledge of Electronic Medical Records, Microsoft Office Programs, and internet research savvy.
+ Strong customer service orientation with an understanding of patient-led treatment.
+ Experience working with individuals with a spectrum of chronic illness conditions preferred.
+ Bilingual (Spanish/English) preferred.
Desired Characteristics, Skills
+ Ability to work effectively with diverse populations, including lesbian, gay, bisexual, and transgender communities and communities of color.
+ Ability to handle multiple, simultaneous tasks.
+ Ability to work independently yet be team focused.
+ Ability to remain calm, focused, and helpful under stress.
+ Motivation to provide excellent patient care.
+ Excellent time management skills and attention to detail.
+ Commitment to the mission of Callen-Lorde Community Health Center.
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