PATIENT NAVIGATOR Job Details Job Location Callen-Lorde Community Health Center - Manhattan - New York, NY Position Type Full Time Education Level High School Salary Range $28.00 - $28.00 Hourly Job Shift Day Job Category Health Care Description Do you have a passion for supporting the health and well-being of others? Are you committed to social justice and ensuring access to quality healthcare for all? If so, Callen-Lorde wants to hear from you! We are seeking a Patient Navigator to join our dedicated team and play a vital role in supporting the needs of our patients living with HIV. As a Patient Navigator, your responsibilities will include: + Act as a patient advocate, ensuring patients' biopsychosocial needs are identified, addressed, and connected to appropriate services. + Provide field-based case management and adherence support services to HIV-positive patients. + Work collaboratively with care coordinators, medical providers, and behavioral health professionals to facilitate patient retention and adherence to primary medical care. + Assist patients in navigating the healthcare system, overcoming barriers to care, and connecting them with essential resources. + Advocate for patients' rights and ensure they receive culturally competent care. + Document patient interactions and progress notes to ensure continuity of care. + Contribute to a team-oriented environment, fostering a supportive and inclusive space for patients. Benefits Callen-Lorde is a great place to work we’re passionate, mission-driven people who care about health justice for LGBTQ communities. In addition to being part of a fantastic team, all full-time employees are offered a comprehensive benefits package including an exceptional no cost medical plan option for you, your domestic partner and/or your family, tuition assistance, dental insurance, vision insurance, no cost life insurance, short and long-term disability insurance, Flexible Spending Account, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan. Learn more about our employee benefits https://callen-lorde.org/benefits/ Qualifications + College degree (BA/BS) in health/social services or related field required. + Experience in social services, case management and/or entitlements work. + Familiarity with LGBTQIA, HIV and health-related issues and community resources. + Strong computer competency, including knowledge of Electronic Medical Records, Microsoft Office Programs, and internet research savvy. + Strong customer service orientation with an understanding of patient-led treatment. + Experience working with individuals with a spectrum of chronic illness conditions preferred. + Bilingual (Spanish/English) preferred. Desired Characteristics, Skills + Ability to work effectively with diverse populations, including lesbian, gay, bisexual, and transgender communities and communities of color. + Ability to handle multiple, simultaneous tasks. + Ability to work independently yet be team focused. + Ability to remain calm, focused, and helpful under stress. + Motivation to provide excellent patient care. + Excellent time management skills and attention to detail. + Commitment to the mission of Callen-Lorde Community Health Center.