Responsible for helping retain and grow site-level HMO membership and FFS patient volume by tracking and trending data to identify opportunities and tactics. Serves as the point of contact for prospective and existing patients as well as external partners such as such as brokers, agents and community members. Acts as the subject matter expert to guide patients on non-medical questions or concerns and patient / family navigator through our healthcare system to promote a positive patient experience.

Providence Medical Group (PMG) South West is part of Providence Clinical Network which provides an extensive range of ambulatory services to patients throughout Alaska, California, Montana, Oregon and Washington. As a caregiver with PMG, you’ll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.                                                                                                                   

Schedule: Full-time, Day shift

 

Benefits and Perks:

Competitive pay (including holiday pay & shift pay differentials)Best-in-class benefits – full medical, dental and vision coverage from your first day401(k) plan with employer matching & complementary retirement plannerGenerous paid time off for vacation, sick days and holidaysTuition reimbursement & student loan forgiveness programsWellness & mental health assistance programsBack-up child & elder care to help with care disruptions for your familyVoluntary benefits, like pet, auto and home insurance, commuter benefits and more! 

Required Qualifications:

1 year  work in a healthcare setting, acute or ambulatory

Preferred Qualifications:

Bachelor’s Degree in Business, Communications, or similar3 years work in a healthcare setting, acute or ambulatory1 year managed care and/or ambulator care experience1 year Quota-driven sales or marketing function1 year Customer Service Experience

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.