Job Description

Job Summary

The Patient Care Technician (PCT) provides high-quality, patient-centered care by performing delegated tasks in alignment with the PCT's training and the department's needs. Under the direct supervision of a Registered Nurse (RN), the PCT supports patient care by assisting with activities of daily living, maintaining a safe and organized care environment, and ensuring effective communication within the healthcare team.

Essential Functions

Assists nursing staff in delivering care, performing delegated basic patient care services, and ensuring a clean, safe, and well-organized environment. Collects and records patient data, including vital signs, height, weight, oxygen saturation, intake/output, and calorie counts, reporting findings to the RN. Supports patients with meals, feeding, bathing, oral care, grooming, linen changes, skin care, elimination assistance, and urinary catheter care. Assists with patient positioning, repositioning, dangling, ambulating, and using mobility aids such as walkers, crutches, canes, and wheelchairs. Collects urine and stool samples and performs blood glucose monitoring via finger sticks, documenting and reporting results to the RN. Communicates patient information effectively to the care team, adapts to change, and maintains professionalism in all interactions. Maintains a clean, neat, and safe environment for patients and staff, adhering to infection control and safety protocols, including appropriate use of personal protective equipment (PPE). Enhances the patient experience by engaging in evidence-based best practices, including safety rounding and using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You). Participates in performance improvement initiatives, risk management reporting, and compliance with National Patient Safety Goals and Core Measures. Performs other duties as assigned. Complies with all policies and standards.

Qualifications

0-2 years of experience in an acute care setting or currently enrolled in a Nursing Program required

Knowledge, Skills and Abilities

Basic knowledge of patient care practices and equipment. Strong organizational skills with the ability to multitask in a fast-paced environment. Effective communication and interpersonal skills. Ability to follow detailed instructions and work collaboratively within a team. Commitment to maintaining patient confidentiality and adhering to safety protocols.

Licenses and Certifications

BCLS - Basic Life Support within 90 days of hire required CNA - Certified Nursing Assistant preferred or Certified Patient Care Technician (CPCT) preferred