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Patient Accounts Representative (Hybrid)

101 Truman Medical Center

Job LocationTruman Support Center

Kansas City, Missouri

DepartmentPatient Accounts

Position TypeFull time

Work Schedule7:00AM - 3:30PM

Hours Per Week40

Job Description

Directly responsible for daily billing of insurance claims and collection activity on outstanding payor accounts and self-pay encounters to manage account receivables.  This position is accountable for monitoring and reconciling accounts with appropriate workflow processes to ensure accurate account resolution. Has thorough knowledge of third-party carriers; government payors, special programs; and University Health Financial Assistance program. Meets quality measures set forth by regulatory compliance standards, Federal Regulations, and department protocols.

Uses a variety of electronic systems in the course of this work and displays high customer service standards. Requires independent and critical thinking skills.

Minimum Requirements

Associate’s degree or equivalent in combination of experience and education         Two – three years’ experience in a hospital setting, physician’s office, or insurance billing environment    Experience in commercial insurance, Medicare, and Medicaid reimbursement Must have computer literacy and math aptitude, and the ability to use 10-key calculator, computer key board and basic software applications, including Excel, Word and Outlook.Requires extensive knowledge of third party billing procedures acts as a day-to-day subject matter expert in their particular area of expertise.Experience with 837i and HIPAA transaction sets such as ICD/CPT/HCPC coding, revenue codes, ICD-10 and knowledge of medical terminology.Good oral and written communication skills.