Patient Account Representative I
SSM Health
**It's more than a career, it's a calling.**
MO-REMOTE
**Worker Type:**
Regular
**Job Highlights:**
**Great Opportunity!!!**
**Schedule:** Full Time. Monday-Friday, 7:00 AM to 8:30 AM start time, last shift ends at 5:00 PM
**Starting Pay:** $18 (Offers are based on years of experience and equity for this role.)
**Location:** Remote
At SSM Health, we believe in providing our employees with a fulfilling career. We strive to create an environment where individuals can grow both personally and professionally. Our company values diversity, innovation, and collaboration, and we are committed to making a positive impact on the communities we serve.
Joining SSM Health means becoming part of a team that is dedicated to providing exceptional patient care and making a difference in people's lives. Our employees are passionate about what they do, and their commitment to our mission is what sets us apart.
**Remote work:** This position may be eligible for remote work in accordance with SSM policies. Note that remote work is not permissible in some states; Human Resources should be consulted for additional information and guidance.
**Job Summary:**
Responsible for processing patient accounts. Duties may include one or more of the following: processing insurance payments, following up on denied claims, and resolving credit balances. Typically works in no more than two functional areas.
**Job Responsibilities and Requirements:**
PRIMARY RESPONSIBILITIES
+ Processes the insurance component of a patient's obligation using the third party claims processing and payment rules. Bills claims appropriately.
+ Follows up on denied claims by performing appeals and denial recovery procedures. Works denied claim lines and no response claims to resolve outstanding accounts.
+ Analyzes credit balances on patient accounts and resolves. Responds to refund request letters from insurance carriers.
+ Performs other duties as assigned.
EDUCATION
+ High school diploma or equivalent
EXPERIENCE
+ No experience required
PHYSICAL REQUIREMENTS
+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
+ Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
+ Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
+ Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
+ Frequent keyboard use/data entry.
+ Occasional bending, stooping, kneeling, squatting, twisting and gripping.
+ Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
+ Rare climbing.
**Department:**
8701000033 RCO Liaisons/Analysts
**Work Shift:**
Day Shift (United States of America)
**Scheduled Weekly Hours:**
40
**Benefits:**
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
+ **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
+ **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
+ **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members.
Explore All Benefits (https://jobs.ssmhealth.com/us/en/benefits)
_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_
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