Job Overview Join us in providing and supporting outstanding care to our patients and community!! Fairview Health Services is an award-winning nonprofit health care system with more than 24,000 employees and 2,300 aligned physicians. Based in Minneapolis, we provide exceptional, coordinated health care-from preventing illness and injury, to dealing with the most complex medical conditions. Hardworking, innovative, dedicated employees are critical to our future as we seek to improve the health of the communities we serve. Current Schedule: Week One:  Monday, Friday, Saturday, Sunday 3:30pm – 12:00am / Week Two:  Tuesday, Wednesday, Thursday 3:30pm-12:00am Do you like being a first point of contact and creating a positive first impression? Then consider this role!! In this position you would have responsibility for completing the financial clearance process within Patient Access. The Patient Access Services Representative must be able to articulate information in a manner that patients, guarantors and family members understand and so know what to expect with regard to their responsibilities. Various action items include: Completing the pre-registration, registration, insurance verification Interviewing patients and guarantors to gather insurance information and verifying eligibility. In this role you will also work with medical staff, nursing, ancillary departments, and insurance payors. Provide scheduling and registration support for patients. Deliver an exceptional customer service experience to patients, families, and other customers through consistently demonstrating Fairview behaviors through all interactions with our patients. Interacts with patients and families in challenging and unique situations that may require de-escalation skills. Manage daily worklists and resolve assigned tasks in a timely and efficient manner. Help facilitate transfers to inpatient units and to other facilities Required: 1 year customer Service experience 1 year of applicable computer knowledge and skills Preferred Post-Secondary Education One or more years of experience in a clinical setting with registration experience Previous Epic experience Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www..fairview.org/careers/benefits/noncontract Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. EEO Statement EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status