Job Title: Patient Access Rep I
Job Description

The main function of a Patient Access Representative is to act as the liaison between the organization and the customer/patient. They will provide product education and handle a wide variety of questions while ensuring a positive customer service experience.

ResponsibilitiesAct as a liaison between the organization and the customer base and patients.Resolve routine customer requests with products or services via inbound and outbound calls or the Internet.Speak with customers in a courteous, friendly, and professional manner using protocol procedures.Inquire, clarify, and confirm customer requirements and understanding of the solution.Provide additional customer education and information as needed.Qualify and establish inbound new customers requesting the organization's products and services.Work in multiple databases to research complex issues and questions.Notify clients of test results in a timely and accurate manner.Review test forms for accuracy and report any discrepancies.Essential SkillsCustomer serviceComputer data entryProblem solvingMedical and health care knowledgeAdditional Skills & QualificationsOne year of experience in a customer service roleWork Environment

Working on site from 8:00 AM to 4:30 PM.

Pay and Benefits

The pay range for this position is $18.75 - $18.75

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision\n
• Critical Illness, Accident, and Hospital\n
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
• Short and long-term disability\n
• Health Spending Account (HSA)\n
• Transportation benefits\n
• Employee Assistance Program\n
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Woodburn,OR.

Application Deadline

This position will be accepting applications until Feb 5, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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