Duties:
Greet customers in a friendly and professional manner, in person and telephonically Create a positive image of self and dealership Answer questions about all aspects of dealership or refer customer to appropriate department/employee Ensure that all customers are shown the utmost courtesy and consideration Analyse customers’ needs to provide an excellent and memorable service Assess service needs Accurately capture customer concerns and observations (utilize function testing, test drive, or test technician as required) Promote the sale of labour, parts and accessories based on customer needs, required services, and customer/vehicle history Provide estimates for labour and parts and specify payment responsibilities Record clear instructions for technicians, specify required labour options Record changes on repair orders after customer has agreed to them Ensure that the customer signs the job card to authorize the list of tasks documented on the job card Requirements:
Min 3 years relevant experience within the motor industry at dealership level, in the same or similar role as Junior Service Advisor BSI and Evolve Compulsory Self-Motivated Target/Goal driven Extremely good with client relationships (Excellent Customer Service) Motor Industry experience ESSENTIAL!!!  
 
*Only candidates that meet the criteria will be shortlisted and contacted
*If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful
*Only candidates with Automotive Industry experience will be considered and contacted unless otherwise stipulated
If you are interested and have the required SKILLS and EXPERIENCE according to the job spec, please UPLOAD your current, updated CV on our Website using the following link:
https://selectmotor.co.za/job-application/
 
For further information please feel free to contact Debbie at Select Motor Recruitment
011 615 7747

Applications should be submitted no later than Friday 14 February 2025.