Passenger Vehicle Fleet Aftersales Controller – OEM level - JHB North
Select Motors Recruitment
Duties:
Take responsibility for all technical, service, parts and accessories activities relating to new orders, existing orders, de-fleets and vehicle off road time Assess and estimate repair orders of de-fleeted units at relevant depots across RSA Oversee and facilitate relevant training for dealer and clients Manage and facilitate all orders at dealer level are completed within agreed timescales to ensure PDI completion and accurate delivery to the end user is achieved Maintain and update database on a daily basis Responsibilities:
Provide a direct link between all clients and Fleet Department and ensure high frequency contact Provide the highest level of service to our customers regarding new orders, existing orders, PDI, fitments, final delivery, downtime & vehicle assessments Provide timeous information relating to Fleet activities, technical information, recalls and campaigns to all clients Maintain knowledge of the product lines to provide in-depth technical assistance, provide answers to customer queries, basic product questions and offer alternatives if applicable Ensure turnaround times set out by Rental partners are prompt Adhere to company standards as measured nationally Monitor and accreditation of all new and existing client depots and workshops Facilitate conference once per quarter per region Requirements:
Matric EE position Qualified Motor Technician Relevant tertiary qualification would be an advantage Experience in fleet and rental industry administration would be an advantage At least 3 years’ experience in aftersales –dealership service and parts At least 3 years’ experience in vehicle assessment, refurbishment and roadworthy process of vehicles Proficient in Microsoft Office, Word, Excel, and PowerPoint Able to take on more responsibilities than the job requires Accurate, meticulous, detailed, precise and methodical Sound business acumen – good general business skills Effective communication skills Good time management and prioritization skills
*Only candidates that meet the criteria will be shortlisted and contacted
*If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful
*Only candidates with Automotive Industry experience will be considered and contacted unless otherwise stipulated
If you are interested and have the required SKILLS and EXPERIENCE according to the job spec, please UPLOAD your current, updated CV on our Website using the following link:
https://selectmotor.co.za/job-application/
For further information please feel free to contact Debbie at Select Motor Recruitment
011 615 7747
Applications should be submitted no later than Monday 13 May 2024.
Take responsibility for all technical, service, parts and accessories activities relating to new orders, existing orders, de-fleets and vehicle off road time Assess and estimate repair orders of de-fleeted units at relevant depots across RSA Oversee and facilitate relevant training for dealer and clients Manage and facilitate all orders at dealer level are completed within agreed timescales to ensure PDI completion and accurate delivery to the end user is achieved Maintain and update database on a daily basis Responsibilities:
Provide a direct link between all clients and Fleet Department and ensure high frequency contact Provide the highest level of service to our customers regarding new orders, existing orders, PDI, fitments, final delivery, downtime & vehicle assessments Provide timeous information relating to Fleet activities, technical information, recalls and campaigns to all clients Maintain knowledge of the product lines to provide in-depth technical assistance, provide answers to customer queries, basic product questions and offer alternatives if applicable Ensure turnaround times set out by Rental partners are prompt Adhere to company standards as measured nationally Monitor and accreditation of all new and existing client depots and workshops Facilitate conference once per quarter per region Requirements:
Matric EE position Qualified Motor Technician Relevant tertiary qualification would be an advantage Experience in fleet and rental industry administration would be an advantage At least 3 years’ experience in aftersales –dealership service and parts At least 3 years’ experience in vehicle assessment, refurbishment and roadworthy process of vehicles Proficient in Microsoft Office, Word, Excel, and PowerPoint Able to take on more responsibilities than the job requires Accurate, meticulous, detailed, precise and methodical Sound business acumen – good general business skills Effective communication skills Good time management and prioritization skills
*Only candidates that meet the criteria will be shortlisted and contacted
*If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful
*Only candidates with Automotive Industry experience will be considered and contacted unless otherwise stipulated
If you are interested and have the required SKILLS and EXPERIENCE according to the job spec, please UPLOAD your current, updated CV on our Website using the following link:
https://selectmotor.co.za/job-application/
For further information please feel free to contact Debbie at Select Motor Recruitment
011 615 7747
Applications should be submitted no later than Monday 13 May 2024.
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