Nairobi, Kenya
5 days ago
Partnership and Ecosystem Manager

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

KEY TASKS AND RESPONSIBILITIES

Identify, negotiate, and establish strategic partnerships that align with Old Mutual's growth objectives and product offerings.Collaborate with internal teams to ensure seamless integration of insurance products and services into partner ecosystems.Work with partners to co-develop tailored insurance and financial services solutions that meet the unique needs of specific customer segments, such as SMEs, SACCOs, and chamas.Lead efforts to enter new markets or expand in existing ones by leveraging strategic partnerships.Build and maintain strong relationships with key partners, industry stakeholders, and internal departments to foster collaboration and shared success.Oversee the lifecycle of partnership projects from initiation through implementation, ensuring timelines, deliverables, and KPIs are met.Drive revenue generation through partnerships by enhancing product adoption and customer acquisition.Stay informed about industry trends, emerging ecosystems, and innovative partnership models to inform strategy and decision-making.Develop and monitor KPIs for partnership success and regularly report progress and learnings to senior leadership.Work closely with tech platforms, financial institutions, and ecosystem enablers to identify synergies and opportunities for embedding solutions.

Identify, explore, and launch new business models within various ecosystems to drive innovation and growth.

Success in this role will be demonstrated by the establishment of high-impact partnerships that drive significant revenue growth and market expansion for Old Mutual East Africa. The successful candidate will have effectively integrated Old Mutual's products and services into partner ecosystems, resulting in increased customer acquisition and satisfaction. Additionally, the role will be marked by strong stakeholder relationships, seamless project execution, and the ability to leverage data-driven insights to continuously improve partnership strategies and outcomes.

SKILLS AND COMPETENCIES

Strategic Thinking: Ability to develop and implement long-term partnership strategies that align with business objectives.Customer First: Putting the customer at the heart of business decisions and driving to improve value for customers.Relationship Building: Exceptional interpersonal skills to establish trust and credibility with diverse stakeholders.Negotiation and Influence: Strong ability to negotiate terms and influence outcomes that benefit all parties involved.Project Management: Proficiency in managing multiple partnership projects simultaneously, ensuring timely delivery and alignment with goals.Analytical Skills: Capability to analyze market trends, partnership performance, and customer insights to inform decisions.Communication: Excellent written and verbal communication skills to articulate value propositions and present proposals.Problem-Solving: Proactive in identifying challenges and creating innovative solutions in partnership development.Leading with Influence: Influencing and rallying people behind common goals and inspiring others to exceed expectations.Execution: Displaying consistent energy, drive, and perseverance to deliver results.Innovation (Perspective): Generating creative solutions, challenging the status quo, and introducing novel ideas.

KNOWLEDGE & EXPERIENCE

Industry Knowledge: Deep understanding of the financial services industry, including trends in embedded insurance, digitization, and ecosystem integration.Stakeholder Management: Demonstrated ability to manage relationships with internal and external stakeholders, including senior executives.Partnership Ecosystems: Proven experience working with SACCOs, fintechs, startups, or similar organizations to develop joint solutions.Business Development: Track record of driving revenue growth through strategic partnerships and ecosystem collaborations.Tech-Driven Solutions: Experience in integrating digital solutions into partner platforms to enhance customer experience and product adoption.

QUALIFICATIONS

Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related field.At least 5+ years of experience in partnerships, business development, or ecosystem management.Familiarity with digital transformation in the financial services sector and integration of tech-driven solutions.

Develops and executes strategic partnership strategies and plans that leverage existing capabilities within OML in ways that will enhance corporate reputation and yield business results.

ResponsibilitiesStakeholder Engagement

Develop stakeholder engagement by identifying stakeholders; by finding out their needs, issues, and concerns; and by reacting to these needs, issues, and concerns to support the communication of business information and decisions.

External Communications

Develop and/or deliver a plan for significant aspects of external communications with guidance from senior colleagues.

Regulatory Affairs

Take responsibility for providing specific elements of the regulatory affairs service with guidance from senior colleagues.

Corporate Representation

Represent the organization or institution in a variety of industry, institutional, and/or professional forums, boards, and committees, in order to promote the company or institution brand or efforts. Focus is on their own expertise. May involve preparation of presentations and materials for professional partnering meetings, seminars, and conferences.

Document Preparation

Write and edit material for various target populations, tailoring the tone and content to match the needs and expectations of each audience.

Information and Business Advice

Provide specialist advice on the interpretation and application of policies and procedures, resolving complex or contentious queries and issues and enabling others to take appropriate actions.

Quality Assurance

Develop new methods, tools, and programs for quality assurance. Lead developmental initiatives or programs within an area of expertise.

Operational Compliance

Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance with the organization's policies and relevant regulatory codes and codes of conduct.

Personal Capability Building

Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.

Skills

Action Planning, Compliance Software, Computer Literacy, Customer Value Management, Data Compilation, Evaluating Information, Large Group Presentations, Legal Practices, Management Reporting, Oral Communications, Presenting Solutions, Regulatory Compliance Management, Report Review

Competencies

Balances Stakeholders

Builds Networks

Business Insight

Collaborates

Communicates Effectively

Ensures Accountability

Interpersonal Savvy

Manages Complexity

Education

NQF Level 9 – Masters

Closing Date

23 December 2024 , 23:59

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