Cancun, Mexico, Mexico
3 days ago
Partner Growth Agility - Associate (Spanish & English speaking required)

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Partner Growth Agility - Associate

Spanish & English speaking required

Introduction to team 

Travel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions. 

The Partner Growth Agility Associate’s primary responsibility is to ensure that Expedia Group’s lodging product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base. In doing so, Partner Growth Agility Associates will also continuously work with Expedia Group’s diverse lodging partners to help them improve their marketing potential from participation in Expedia Group’s marketplace.

Make an impact!

This role is the foundation of our Centralized Hub for Account Management & Performance. Our team ensures that our lodging partners can effectively, efficiently and throughout the year, reach Expedia Group’s full breadth of global traveler demand by ensuring partners have the knowledge and access to Expedia Groups vast product lineup in a constantly evolving competitive industry!

In This Role, You Will

Our vision is to empower our partners to be successful - you will make phone-based contact with our partners located in NORAM or LATAM regions, and engaging them to:

Leverage Expedia Group’s tool kit to increase the customers they attract on the Expedia Group platform

Support new partners to ramp up and sustain their hotel revenue and market share on the Expedia Group platform

Communicate special offers from Expedia Group’s dedicated customer base and promotional deals that allow them to benefit from Expedia Group’s merchandising and marketing efforts

Educate lodging partners to take control of their listing by using the self-service features available on Partner Central

Experience and Qualifications

Bachelor’s Degree in Administration or related field; or equivalent related professional experience

1-3 years of experience in Account Management or Commercial Engagement

Demonstrate ability to work based on a variety targets, goals and/or strategic objectives set by the leadership team

Appetite for innovative technology, fast-changing business environment, robust data driven analysis

Proficiency in Spanish and English

Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to

Ability to effectively communicate to various levels and through a variety of communication channels

Ability to handle objection, secure commitments and be resilient

Possesses outstanding listening, investigating, and influencing and assessing skills

High impact personality: intellectual agility, entrepreneurship, empathy in relationships, great teammate

Hungry, determined, motivated, willing to take action and results-focused

Organization and time management skills, attention to details

Proven follow-up/persistence when facing complicated situations

Ability to multi-task effectively and be able to change gears quickly without skipping a beat

Ability to perform under pressure and think on your feet in a fast-paced environment

Open to feedback for continuous improvement

Relationship builder; earns the confidence of others

Able to work independently as well as be a strong team worker, ensuring the whole team wins

Bridges and sustains solid partnerships based on mutual support through a collaborative style

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

.
Confirm your E-mail: Send Email