The Partner Development Specialist provides operational and administrative support to Tungsten Automation's Partner Development Managers while learning the fundamentals of alliance management. This role focuses on supporting the day-to-day operations of partner relationships, program execution, and alliance management processes while developing skills for career growth in strategic alliances.
Key Responsibilities
Program Support
• Support the execution of partner programs and initiatives
• Maintain partner documentation and records
• Track partner certifications and compliance requirements
• Assist in creating partner presentations and materials
• Help coordinate partner training and enablement sessions
• Update partner portal content and resources
Operational Support
• Coordinate internal meetings and partner reviews
• Maintain partner tracking systems and databases
• Generate regular partner performance reports
• Support QBR preparation and follow-up
• Assist with partner onboarding processes
• Track partnership milestones and deadlines
Administrative Management
• Schedule and coordinate partner meetings
• Maintain partnership calendars and timelines
• Create and distribute meeting minutes
• Organize partner documentation and files
• Track action items and follow-up tasks
• Support contract administration processes
Communications Support
• Draft routine partner communications
• Update partner communications materials
• Assist in partner newsletter creation
• Maintain partner contact databases
• Support partner event coordination
• Help with partner surveys and feedback collection
Reporting & Analytics
• Compile partner performance data
• Create standard partner reports
• Track partner metrics and KPIs
• Update partner dashboards
• Assist with QBR presentations
• Monitor partner activity metrics
While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.