Company Overview: Robinson Terrance Rehabilitation & Nursing Center is a 120-bed long term and short-term facility, located in beautiful Stamford, New York. We are proud to offer a full continuum of premium healthcare services provided by highly trained and skilled personnel with years of experience.

We are currently seeking a Receptionist to welcome visitors, residents, and family members with a friendly and helpful attitude. The receptionist provides information about the nursing home’s services, visiting hours, and relevant policies.

This position is part-time and primarily during the evening shift Schedule: Wednesdays: 4:00pm-8:00pm  Thursdays: 2:00pm-8:00pm  Fridays 2:00pm-8:00pm Saturdays 8:00am-2:00pm  Sunday: 2:00pm-8:00pm  Rate: $16.50 per hour with benefits (insurance, PTO, 401k) or $18.00 per hour without benefits

Receptionist Responsibilities Include:

·     Greeting and Assisting Visitors: Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home’s services, visiting hours, and relevant policies.

·     Answering Phones and Managing Inquiries: Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.

·     Check-in and Check-out Procedures: Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.

·     Mail and Package Handling: Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.

·     Emergency Response: Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.

·     Coordinating with Staff and Residents: Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.

·     Maintaining Reception Area: Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.

·     Crisis Management: Being prepared to handle difficult or upset visitors in a professional and empathetic manner.

·     Adherence to Policies and Regulations: Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.

·     Training and Orientation: Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.

Receptionist's Skills & Qualifications:

Experience with hospitality, seniors, health care and service delivery preferred. Customer Service/Hospitality background preferred. Strong communication skills required. Ability to work well with others in a fast-paced dynamic environment.

What you can expect from us:

Professional Growth & Stability Weekly Pay Paid Time Off (PTO) Health insurance (Health, Vision, Dental) 401k Employee “perks” including discount programs. Innovative Training Programs & much more!

We are an Equal Opportunity Employer –M/F/D/V - Receptionist 

Smooth application process! Online Applications available for your convenience! Submit your application for this Receptionist position today and your personal recruiter will reach out to you.