**Now Hiring: Part-Time Customer Service Representative (CSR) at VCA Oshtemo Animal Hospital!** Do you love animals _and_ people? Are you organized, empathetic, and a great communicator? Join our compassionate team at **VCA Oshtemo Animal Hospital** , where we care for pets and their people with professionalism and heart. **Position:** Part-Time Customer Service Representative (CSR) **Location:** Kalamazoo MI **Hours:** 15–27 hours/week, some Saturdays required **What You'll Do:** + Greet clients and their furry companions with a smile + Schedule appointments and manage the clinic’s front desk + Answer phone calls, emails, and client inquiries with compassion + Maintain accurate client and patient records + Process payments and assist with invoices + Support the veterinary team in delivering top-tier care **What We’re Looking For:** + Prior experience in a customer-facing role (vet clinic or medical office a plus!) + Friendly, professional, and calm under pressure + Excellent communication and organizational skills + Ability to multitask in a fast-paced environment + A love for animals and a desire to help people **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com