Store - VANCOUVER ISLAND-SAANICH, BC Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment. **Major Activities** + Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards + Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production results + Complete framing orders with a high degree of quality and on time + Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment + Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop + Follow Standard Operating Procedures (SOPs) and Company programs + Support shrink and safety programs + Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others + Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget + Operate cash register and execute cash handling to standards + Acknowledge customers, help locate product and provide solutions + Assist with Omni channel processes **Other duties as assigned** **Minimum Type of experience the job requires** + basic computer skills and basic measuring skills + ability to operate the framing equipment and glass cutter **Preferred Type of experience the job requires** + retail experience + Experience selling products and/or services to customers **Physical Requirements** + regular bending, lifting, carrying, reaching and stretching + ability to move throughout the store + ability to remain standing for long periods of time + lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment + if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation **Work Environment** + public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings **Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.** **Total Base Pay Range for this Position:** $18.65 - $21.75 **We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!** **Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.** **To review a comprehensive list of benefits, please visit** Michaels Benefits (https://urldefense.com/v3/\_\_http:/www.mikbenefits.com\_\_;!!PRnUXq1GjnMOOA!6cdGTbd8RdgavuPYbzyeUHPGhrRGMjRdANGGXZW2cuEjgIBJ3HPh-1ZDnl-eCosv$) (MIKBenefits.com)