Overview Live. Work. Explore. as a part of our Parking team in Mount Rushmore National Memorial! Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests. We’re hiring Facility Parking Supervisor to Live. Work. Explore. in Mount Rushmore! Job Summary: Responsible for ensuring department staff are trained and guests have a positive experience while meeting or exceeding company standards. The Details: Position Type: Full-Time, Year-Round Start Date: January 2024 Pay: starting at $18.85 per hour Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays) Why Mount Rushmore National Memorial? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park. Life in Mount Rushmore: Employee housing at low cost (dormitory-style or RV site), through payroll deduction Employee Dining Room (cafeteria-style) where meals are $5.50 each, paid separately On-site laundry facility, Wi-Fi (limited bandwidth), employee shuttle service available during peak season Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world The adventure of a lifetime! Benefits: Medical, Dental, Vision Paid Time Off and Holidays Disability Insurance 401k with match Life and AD&D Insurance Employee Assistance Program Wellness Programs Learning and Development Programs Perks: Black Hills VIP Training Pass Discounts for local attractions Retail, Lodging and Travel Discounts Planned employee trips and activities 15% Verizon service/products discount $350 Referral Bonus Program Responsibilities Responsible for training and supervising employees within the Parking department, ensuring that company and property procedures are followed and standards met. During off season we range from 2-4 employees, while in peak season we increase to about 20 employees. Assists in coordinating with guests, National Park Service and other departments to plan, prepare, and execute parking related details and special requests, including but not limited to signage, bus tours and special events. Assist the Parking Manager with inspecting the parking facilities to ensure that equipment and buildings meet requirements of state and local health codes and safety regulations. Addresses and resolves guest inquiries and complaints, escalating as needed. Analyzes information such as daily staffing, guest attendance, and labor costs to assist in maintaining cost control of parking operations. Oversees scheduling of department employees to ensure operational needs are met. Understand and actively support Company’s Mission Statement, Core Values, and Sustainability efforts. Other duties as assigned. Qualifications Associate’s degree (A.A.) or equivalent from two-year college or technical school in Business Administration, Construction Management or related program; or one year hospitality supervisor related experience; or equivalent combination of education and experience. Demonstrated ability to be professional at all times and provide a positive guest and employee experience. Ability and willingness to work outside in various weather conditions and temperatures at elevations over 5,000 feet. Experience creating and maintaining standard operating procedures. Ability to work in a fast-paced environment where priorities could change quickly and with little notice. Willing to “pitch-in” and help the team with tasks. Must be a positive team player with flexible schedules who like to have fun and have the passion to work. Physical Requirements include: Constantly walking. Frequently standing, handling, lift/carrying 10-20 pounds, pushing/pulling 12-25 pounds. Occasionally sitting, reaching outward, reaching above shoulder, climbing, crawling, squatting/kneeling, bending, lifting/carrying over 21 pounds, pushing/pulling oaver 26 pounds. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.