Overview Cares for patients, prepare and compiles records, and process orders in the hospital setting under direction of nursing staff, by performing the following duties, supporting the nursing philosophy. May include weekends, holidays, day, evening, night and or on-call hours. Roscoe, IL 24 Hours/2 Weeks Night Shift Responsibilities Essential Duties and Responsibilities The ED Technician - P role is required to meet unit competency and orientation requirements as defined for the ED Technician role, additionally demonstrating competency in: •Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures. •Answers telephone calls and call lights in a timely and appropriate manner •Documents care provided according to standards •Maintains a clean work and patient environment •Maintains and orders supplies, including scanning, stocking and ordering new supplies and disposing of expired or damaged supplies. •Processes orders in an accurate and timely manner. Provides information or relays messages to patients and staff.•Directs visitors to patients' rooms. Maintains medical records of current patients. Processes patient charges •Participates in department or unit performance improvement activities. Skills performed include but are not limited to: • Performs 12 Lead EKG’s • Cleaning and bandaging of wounds and suture sites. • Removal of sutures • Starts IV and administers medications within established scope practice • Obtains nasal, nasopharyngeal, throat and wound swabs • Obtains urine specimens • Performs venipunctures • Assists ED MD’s with intubation • Performs CPR during resuscitations utilizing the LUCAS as appropriate • Assist with splint applications • Assist with chest tube and CVP insertions by gathering needed supplies\equipment • Performs BGM’s • Performs assessments and reassessments after interventions • Transports non-monitored and monitored patients to the inpatient units • Receives prehospital run reports from incoming agencies, greets EMS and rooms EMS patients in appropriate areas • Provides other care at the appropriate level in accordance with direction from nursing and physician staff • Training/precepting new ED Technicians and/or EMT/Paramedic students in collaboration with the unit educator • Attaching patient to end-tidal CO2 monitoring (when applicable) • Managing and reporting collection devices: - Colostomy, ileostomy or other fecal management systems: care and output measures - Indwelling catheters: care and output measures - Nasogastric tubes to suction • Competent in completing manual process for blood pressure and required reporting of abnormal values to supervising RN • Discontinue invasive devices under the direction of the supervising RN: - Indwelling (Foley) catheters - Nasogastric tubes - Peripherally inserted intravenous catheters • Serves as a mentor to new hires and as a resource to all ED Technicians. • Supports newly hired ED Technicians for a minimum of three shifts, increasing the new hires workload as his/her progress and experience allows. • Oversees ED Technician orientation under the direction of the department educator, completing an orientation and competency check on new hire ED Technicians upon the completion of the orientation period. • Educates all newly hired ED Technicians regarding departmental procedures, safety and health issues, and other information. Coaches for improvement and educates staff for results. • Brings concerns and/or new ideas forward to the unit manager to improve care on the unit, reporting staff behavioral concerns to management immediately. • Completes documentation as appropriate for any care provided (food consumption, bowel movements, movement, and other documentation as assigned) • Serves as liaison to nursing management and the new ED Technicians. • Assist nursing and support service leadership in identifying process improvement opportunities as directed by leadership. • Processes patient charges and orders supplies as needed. Processes order requests in an accurate and timely manner. • Assists in acquisition of supplies for EMS • Restocks EMS supply room • Checks for outdated equipment and supplies • Participates in department or unit performance improvement activities. • Serves as a role model in Critical Moments of Service standards. • Special projects and other duties as assigned. Education and Experience Graduate of a Paramedic program. One year of healthcare and or pre-hospital experience as a paramedic required. Certification/Licensure Licensed as a Paramedic in applicable state. ApprovedCPR or BLS certification required within 90 days. Approved ACLS certification required within 90 days. Other certification(s) per unit requirements; For example: ACLS, PALS, NALS NREMT preferred Special Physical Demands The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear. The employee is frequently required to stand, walk and use hands to finger, handle or feel. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl and smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color, vision, peripheral vision and depth perception. Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to others views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue. Benefits Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to: · Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options. · Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs. · Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance. · Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth. · Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey. · Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.