Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate - Retail Banking (Mortgage Origination Servicing)

In this role, We are seeking a motivated and detail-oriented Funds Disbursement Specialist to join our dynamic team. As a crucial member of our funds disbursement department, you will play a pivotal role in ensuring accurate and timely processing of financial transactions. This role demands a high level of focus, attention to detail, and expertise in banking operations

you will be responsible for all the activities related to credit assessment of Home Mortgage

Able to balance change with ability to adjust to changes in systems process readily and are Resilient i.e. balance pressure from a variety of factors and situations.

Responsibilities

Executing pre-defined tasks with minimum supervision 

Execute daily disbursement activities in accordance with established procedures and regulatory guidelines.

Review and validate transaction requests to ensure completeness and accuracy.

Coordinate with internal stakeholders and external parties to resolve any transaction-related issues.

Maintain records of disbursements and related documentation for audit and compliance purposes.

Monitor and report on disbursement activities to ensure adherence to service level agreements (SLAs)

Continuously identify process improvements to enhance efficiency and effectiveness

Qualifications we seek in you

Minimum Qualifications / Skills

Bachelor’s degree in Finance (B.Com.), Business Administration, or a related field.

Prior experience in funds disbursement or banking operations.

Excellent communication skills in English with the ability to collaborate  

Preferred Qualifications/ Skills

Prior experience in Retail Banking/Mortgage or Finance industry 

Solid understanding of financial transactions and banking products.

Strong analytical skills with a keen eye for detail and accuracy.

Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

Excellent communication skills in English with the ability to collaborate across teams by profoundly understanding the cultural variations with high emotional intelligence

Proficiency in Microsoft excel

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.