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Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Monitor and review the business unit’s processes, systems and internal controls.

Design Assurance program, strategy and system processes.

Manage the assurance team

Plan and execute assurance activities for OMART Insure for on key controls in the Internal Control and Third Party Management oversight areas.

Identify risks and non-adherence to processes, engage management on actions plans and monitor the progress of these action plans and remediation of the plans

Conduct third party oversight program and assessments.

Provide input on process and system enhancements as part of the process development.

Monitor and report on the management of internal control adherence and third party oversight activities.

Maintain service, quality and designed outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards.

Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.

Analyse data to identify areas of improvement and develop, recommend and monitor corrective and preventative actions.

Perform on the job analysis to identify opportunities to improve efficiencies and process adherence.

Prepare statistical and trend reports to communicate outcomes of assurance activities.

Create collaborative relationships with other departments to determine internal and external process improvements designed to enhance the customer experience and value.

Continuous improvement to ensure effective assurance

Ensure statutory and legislative knowledge is always current in order to support and advise the business on corrective solutions to mitigate risks and to enable continuous improvement whilst complying with governance requirements.

Ensure adherence to organisational policies, practices and procedures.

Service delivery to ensure customer satisfaction

Maintain service, quality and desired outputs across the business process by ensuring compliance to tactical policies, procedures and standards.

Establish productive operational relationships with key stakeholders in the various channels and teams.

Develop work routines in line with operational plans / schedules in order to manage achievement of objectives.

Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.

Manage quality people practices

Align own behavior with the organisation culture and values.

Share and transfer product, process and systems knowledge to colleagues and team members.

Collaborate and work with the business to deliver required service levels.

Actively share information with other team members regarding successes, issues, trends and ideas.

Minimum Educational Requirements and Experience

BCom Internal Auditing/Accounting or Equivalent (CIA advantageous)

BCom Hons Internal Auditing (recommended)

2 to 3 years’ experience in Auditing

2 to 3 years’ experience financial services or insurance (non-life advantageous)

Administers and executes audits to provide an independent opinion on the risk and control environment for a specific business unit or process.

ResponsibilitiesAudit Compliance

Plan and manage the delivery of an audit program in a single discipline, ensuring that the program addresses identified risk areas. Monitor the closeout of audit findings to ensure that established corrective actions are implemented and that risks are managed effectively; refer major issues or inadequate responses through the management line.

Financial Policies, Guidelines, and Protocols

Create a plan to deliver and review financial policies, guidelines, and protocols to ensure the company complies with regulations and good financial practice.

Operational Compliance

Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance with the organization's policies and relevant regulatory codes and codes of conduct.

Data Collection and Analysis

Use data from a wide range of sources to analyze key themes and identify possible impacts on the business.

Insights and Reporting

Contribute to the design and creation of reporting strategies and templates. Lead execution of complex reports, identifying and interpreting complex patterns and trends, and translating those insights into actionable recommendations.

Functional Strategy Formation

Contribute to the formation of a key element of functional strategy through specialist expertise and insights, to ensure that the strategy meets business needs.

Leadership and Direction

Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these and to do extraordinary things to achieve local business goals.

Organizational Capability Building

Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Information and Business Advice

Provide specialist advice on the interpretation and application of policies and procedures, resolving complex or contentious queries and issues and enabling others to take appropriate actions.

Budgeting

Deliver a budget for an area of the organization or conduct complex analyses on budget progress in other areas of the organization.

Performance Management

Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the organization's performance management systems to improve personal performance. Or manage and report on team performance; set appropriate performance objectives for direct reports or project/account team members and hold people accountable for achieving them, taking appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

Skills

Competencies

Builds Effective TeamsBusiness InsightCommunicates EffectivelyEnsures AccountabilityFinancial AcumenInstills TrustManages ComplexityOptimizes Work Processes

Education

Closing Date

11 March 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!