Royal Sonesta Cambridge, MA, USA
4 days ago
Overnight Public Attendant

Job Description Summary

Assists guests with request, keep all guest floors, stairwells and chute, closet areas clean and organized. Supplies room attendants with necessary materials.
Ensure that all public areas and outlets are always maintained and cleaned; including pool areas. Ensure that all outlets are generally cleaned at least once every week.

Job Description

Ensure that the public and lobby areas are always kept clean and shining.Walk all areas throughout the day to ensure no mishaps with guests.Complete daily inspection reports on lobby, food and beverage outlets, and restrooms using cards in racks in the restrooms.Ensure that all elevators are cleaned and maintained throughout the day.Ensure that both Men's and Ladies’ restrooms are cleaned throughout the day.Clean windows, glass surfaces, and elevators and report to supervisors any areas that need attention.Ensure all room attendants on the floors have enough linen to stock their carts.Empty room attendants ’ linen sacks and disposes of trash throughout the day.Perform deep cleaning in guest rooms.Ability to utilize carpet shampoo machines and other necessary machinery to clean guest floors or guest rooms.Ability to move furniture in rooms designated by the floor supervisor or manager.Vacuums guest floors.Sweep and mop guest landings and room balconies.Notify supervisor of any suspicious people or problems such as missing room items, pets damage, damage in guest floors and rooms.Adhere to all housekeeping and hotel policies and procedures.Ensure all chute closets are clean and replace linen carts as needed.Remove all trays and cups from guest floors.Deliver guest requests such as Rollaway beds and baby cribs in a timely manner.Stock closets with necessary supplies.Attend departmental pre-shift meetings.Perform other duties as requested by management.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. 

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