Elk Grove Village, IL, USA
12 days ago
Outside Sales (Chinese Bilingual)
Meets the monthly and annual sales quota as designated by the manager. • Develops and maintains relationship with potential and existing clients in the area in any of the regions covered by company • Identifies and locates new clients through a variety of methods including networking and cold calls. • Conducts market research, develops and implements strategies for sales in the assigned region. • Visits customers and potential customers to provide support, information, and sell the Company’s products. • Coordinates with the accounting department to assure the collection of payment in a timely manner. • Collect past due payments from customers. • Maintains high levels of customer satisfaction by providing excellent service and building rapport; resolves issues in a timely manner and escalates to the management as needed. • Collaborates with purchasing departments, warehouse, and other involved parties to confirm that orders are processed with accuracy and efficiency and that products are distributed properly. • Coordinates urgent deliveries with the customer to accommodate their needs. • Educates customers on how the products or services can benefit them. • Inputs and updates orders within the Company database in a timely manner. • Maintains and safely navigates the Company vehicle as per the Company Vehicle Policy. • Troubleshoot problems regarding products provided and handles complaints • Participates in the weekly sales meetings. • Attends semiannual inventory count on designated day, possibly on a weekend. • Attends Company events and functions outside of normal working hours. • Performs other duties as assigned.
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