Pretoria
Outbound Call Centre Agent
7000
Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent.
Key responsibilities
· To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience when contacting businesses or private individuals by phone
· Deliver prepared sales scripts to persuade potential customers to avail of Copy Center services and product
· Describe services and products
· Respond to questions
· Identify and overcome objections
· Take the customer through the sales process
· Obtain customer information
· Obtain possible customer leads
· Maintain customer/potential customer data bases
· Follow up on initial contacts
· Capturing all customer interactions whether from telephonic or email on the CRM system
Requirements
· Matric/ Diploma
· Understanding of contact center environment and technology
· 2-3 years previous experience in a Call Centre environment in telesales with a proven track record in sales
· Preferably have a similar background or in a Copy Center environment
· Fully bilingual in English and Afrikaans
· Computer literacy
Send your CV and latest pay slip to teli@aaaa.co.za
ATripleA Recruitment and Temps
www.aaaa.co.za
Posted 2023-07-13
Please provide ALL the information requested below, to submit your CV:
Your first name:Your surname:
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