About Digicel

 

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

 

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

 

With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

 

               Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets

 

Visit www.digicelgroup.com for more.

Digicel Caribbean Cable Communication Nevis is looking for a top candidate to fill the role of OSP Technician

Digicel is seeking to hire a reliable, committed and organized Technician to work under minimal supervision perform basic to advanced troubleshooting and repair for services from Head End to Customer Premise Equipment (CPE) for residential and commercial customers. Complete disconnects, downgrades, upgrades, reconnect, and installations as/if business needs dictate. Primary focus will be on the installation, performance, and maintenance of the HFC Network.

Main duties and responsibility:

To perform site surveys as requested. To install and maintain entire HFC network from the headend to the customer premises. Create and maintain proper documentation of the HFC network to include patch panels, enclosures, headend mapping and labelling and outdoor nodes/cabinets. Troubleshoot and repair complex residential and commercial business customer service from the Headend to the connection of the CPE. (Fibre/Coax). Conduct routine maintenance and inspections of OSP infrastructure to ensure continued reliability and performance. Perform quality control inspection by reviewing work completed by contract partners. Implement quality control measures to ensure OSP infrastructure meets industry standards and performance requirements. CRQ support and on call 24/7 shift schedule for outages Support mobile outages in Nevis when required Deliver OSP projects from initiation to completion Compliant with SHEQ policies.

Qualifications and Experience:

High school diploma or equivalent work experience. 3 years+ broadband technician or equivalent work experience. 2 years + experience or like certification in fibre splicing. Knowledge of company products and services

Key competencies

Ability to work under pressure Excellent time management skills Excellent interpersonal skills Strong organizational skills and attention to detail Excellent oral and written communication skills Good administrative skills Proficiency in Microsoft suite of applications

 

DISCLAIMER:

 

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.