A Oscar's Cafe & Terrace Junior Supervisor with Conrad Hotels and Resorts is responsible for working in the respective outlet / restaurant of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets.

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What will I be doing?

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A Oscar's Cafe & Terrace Junior Supervisor would be required to exercise his/her skills to ensure that all guests receive the highest possible standards of service and the proper functioning if the outlet. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nSupervise a team of Waiter(ess)/Junior Captains/ Captain to provide a consistent and efficient delivery of excellent service to all guests\nAssist the Supervisor to manage the assigned section, familiarizing with the roles and duties of the Supervisor\nEncourages team work and spirit in all areas of the department\nTo provide direction and support to the team on a daily basis\nAble to work in all areas of the respective outlet / restaurant of Food and Beverage\nTake and deliver customer orders, consistently demonstrating high levels of customer service\nTo check assigned stations, supervise and assist the team with table/ room set up\nEnsure proper cashiering procedures are being performed\nManage guest queries in a timely and efficient manner\nMake recommendations on menu items and up-sell with latest departmental incentives\nFully understand the operation of the section, correct procedures and duties of subordinates\nEnsure compliance of brand standards\nStrive to achieve departmental targets\nEnsure cleanliness of work areas\nComply with hotel security, fire regulations and all health and safety legislation\nAssist other departments wherever necessary and maintain good working relationships\nCarry out any other duties as and when required by the superiors\n

What are we looking for?

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A Oscar's Cafe & Terrace Junior Supervisor serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nPositive attitude\nGood communication skills, preferably bilingual in English and Mandarin\nAble to lead a team\nCommitment to delivering high levels of customer service\nExcellent grooming standards\nFlexibility to respond to a range of different work situations\nAbility to work on your own or in team\n\n

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It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nPrevious Food & Beverage and/or industry experience\nKnowledge of Food Hygiene Regulation\n\n

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What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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