Order Management Specialist (fixed-term contract) + **Location** Kladno, Czechia + **Job ID** 0000022901 + **Category** Supply Chain **Job Description** Would you like to be part of our LEGO® Model Production (LMP) team that designs, develops and manufactures all the cool brick based solutions of in-store and impressive 3D models? Join our LMP customer support team and contribute to the results of the organization by coordinating partner´s requests for element business and securing their timely delivery and in a proper quality! **Core Responsibilities** + Coordination of DPC and other campaigns of 2D and 3D materials, incl. orders entry, consolidations and delivery on time to the partners as well as management of make-to-order 2D & 3D projects + Drives MCO (sourcing) role of 2D materials in close collaboration with MPMs and suppliers + Active collaboration with dedicated market / partners to align on future expectations, providing regular status on results and communicates deviations + In a collaboration with project management creates system requests for make-to-order projects, and help to build partners collaboration in terms of distribution + Closely collaborates with RDC Jirny in regard to set up / optimizing actual processes, scrapping, Service level agreements, etc. This role is located in our Kladno manufacturing site and there is no relocation support for this position. We are ready to offer a fixed-term contract until 31st December 2027. **Play your part in our team succeeding** Customer Service is part of the LEGO Model production customer service area and our main focus is to provide stable logistic platform covering shipping, customer service and order management. **Do you have what it takes?** + Structured, detailed oriented personality with background/experience in finance + Collaborative person with focus on goals and results + Personal drive and customer focus + Open minded for changes and challenges + Great teammate + This role requires good negotiation and communication skills as well as structured approach and ability to work systematically + Fluency in both Czech and English + MS Excel knowledge is required, SAP would be an advantage + There is also space for collaboration on a global level with various internal as well as external partners \#LI-HS2 \#LI-Hybrid Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. **What’s in it for you?** Here is what you can expect: **Family Care Leave** - We offer enhanced paid leave options for those important times. **Insurances** – All colleagues are covered by our life and disability insurance which provides protection and peace of mind. **Wellbeing** - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. **Colleague Discount** – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. **Bonus** - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. **Workplace** - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. **Join the LEGO® team today.**