Order Handler (German speaking)
Emerson
We are looking for a new colleague who will support our German sales office to handle the incoming orders from the customers. Your primary purpose in this job will be to support the in-country sales organization(s) to achieve sales targets by responding to customers enquiries and reach their satisfaction.
**In this Role, Your Responsibilities Will Be:**
+ Respond to sales inquiries from customers by ensuring timely and complete entering of orders.
+ Acknowledge orders for customers, advise about any delays of the shipment. Review and process change requests..
+ Expedite factories to make sure items are delivered on time.
+ Process and issue invoices.
+ Look for continuous improvement opportunities, maintain and improve customer satisfaction.
**Who You Are:** Dedicated employee who has a customer focus attitude to provide service for the country sales organization in order to reach high level of customer satisfaction.
**For This Role, You Will Need:**
+ Sophisticated knowledge of English
+ Intermediate level of German is needed!
+ PC skills are necessary: Word, Excel, Outlook
+ Technical knowledge or background
+ We require customer focus behavior and excellent communication and interpersonal skills.
+ You use knowledge of business drivers and how strategies and tactics play out in the market to guide actions.
+ You gain insight into customer need
+ You credit others for their contributions and accomplishment
**Preferred Qualifications that Set You Apart:**
+ University or college degree would beneficial (even in technical field)
+ Sales or customer service-related experience is an advantage
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. Our location we offer the following benefits:
+ Accessible workspace for disables with wheelchair
+ Benefit for commuting
+ Free sporting opportunities
+ Possibility for 2 days/week Home office work!
**Requisition ID** : 25016320
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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