Eaton’s Corporate Sector division is currently seeking a Order Entry Specialist EESS.

What you’ll do:

Job Summary    
Analyze and coordinate priorities of sales orders and keep track of performance to insure 100% on – time delivery of product to the customer.  Maintain an effective communication system with customers for the solution of problems and claims.    
    
Job Responsibilities    
- Receive and assess orders for clean-up and creation in VISTA, as applicable.
 - Assure proper order entry and send orders’ acknowledgment to Clients.
 - Daily keep track of order performance, indicating shipping detractors and updates clients as needed.
 - Maintain customer service performance measurement (on time delivery / forecast performance, claims, invoicing, etc.).
 - Receive sales representative service calls and/or emails to align priorities and to provide status.
 - Manages and solves client claims.
 - Resolve with accounting shipments discrepancies and credit customer, as applicable.
 - Interface with district operating centers, materials planning, sales representatives, order center, material sending sites, and credit  representatives.
 - Be proactive in identifying customer requirement problems.
 - Maintain professional, effective communication channels with internal/external customers (electronically, memo, verbal).
 - Perform other duties as required

Qualifications:

Years and area of experience required:  Can be entry level
 

Skills: customer facing - strong communications skillsproficiency with Microsoft Office Tools

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.