Ophthalmic Medical Assistant (OMA)

Position Highlights:

Position: Ophthalmic Medical AssistantHourly Pay Range: $17.00 - $28.84. The hourly pay rate offered is determined by a candidate’s expertise and years of experience, among other factors.Endeavor Health is currently conducting a comprehensive review of our compensation structure. The new minimum for this role will be adjusted to $19.89 base pay hourly rate beginning with May 2025 paychecks.Location: Skokie, ILFull Time/Part Time: Full TimeHours: Monday-Friday, 7:45am – 7pm  Required Travel: Travel to other sites based up on department needs

What you will do:

Knowledge and demonstration of NorthShore customer service standardsKnowledge of the federal, state and local laws that apply to job’s area of responsibilityKnowledge of NorthShore policies and procedures that apply to job and area of responsibilityOngoing growth and development from participation in events such as workshops, in-service programs and departmental meetingsProvides care based on physical, psychological, educational, and related criteria, appropriate to the age and type of the patients/customers served in their area. (For employees with regular clinical contact with patients)Works with Clinical Manager on assignments and schedules of technical staff utilizing equipment and resources to ensure safe and technically optimal exams.Ensures the quality and appropriateness of recordings based on clinical history and consults with clinical directors and physicians when necessary.Ensures that all patients are adequately and courteously informed of the nature of procedures and their questions are answered appropriately.Promotes a pleasant and productive work environment, consults with Administrative Director regarding any personnel problems.Teaches and orients staff and students to ensure staff competency in performing optimal studies on patients of all age groups.Evaluates work performance of staff through established personnel policies, procedures and job responsibilities.Maintains thorough knowledge of equipment including computers.Ensures proper maintenance of equipment by trouble shooting, problem solving, arranging for repairs and preventative maintenance of all equipmentSupervises Performance Improvement and patient safety initiativesMonitors record keeping to ensure compliance with department policies, assists with preparation of quality control initiatives and supervises them.Develops documents, monitors and reports all Performance Improvement measures and comprises reports quarterly and annually.Assists in preparing fiscal budget.Participates in long term and short term planning.Provides ongoing growth and development of technical staff through in-service programs, meetings and training sessions.Maintains and orders all supplies needed for the department.Assists Administrative and Clinical Directors with the employee review process.Coordinates and maintains employee time record (scheduled and paid time off, vacation schedules, and on call rotations)Performs all other department related duties as needed

What you will need:

High School Required OrBachelors Degree Preferred Or Masters Degree Preferred3 Years Three to five (5-10) years of experience as a Registered Neurophysiology Tech in a teaching hospital. Registration (minimally in EEG and IOM) by ABRET. NCV certification preferred. Supervisory and administrative experience preferred.Must have college level neuroanatomy knowledge.Competency in medical terminology. Must be able to perform all neurophysiology lab testing modalities. Must be able to work independently, recognize problems and take the initiative to resolve them Must be able to work well with external customers of all ages (birth to geriatric), Must act as a team builder by demonstrating leadership and handling change effectively Must be a model for Always Behaviors by treating all external customers (patients, families and visitors) and internal customers (immediate colleagues, physicians, administration, medical and administrative director, medical, clinical and ancillary staff throughout the organization) Must have strong communication, written and verbal skills.High School Diploma . Graduation from an accredited neurophysiology program. Bachelor's degree preferred. Master's degree preferred. Required AndMust be registered in either EEG or EP. Certification as CNIM is desirable by the end of 2nd year of employment. CPR Certification is required. Required

Benefits (For full time or part time positions):

Premium pay for eligible employeesCareer Pathways to Promote Professional Growth and DevelopmentVarious Medical, Dental, Pet and Vision optionsTuition ReimbursementFree ParkingWellness Program Savings PlanHealth Savings Account OptionsRetirement Options with Company MatchPaid Time Off and Holiday PayCommunity Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor. 

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