Responsibilities:

Answers calls in efficient manner, uses digital pages as needed. Accesses patient information, uses scripting for all interactions.

Qualifications

Minimum Education

High school diploma or equivalent 

Minimum Experience 

Good customer service and communications skills. Ability to multi-task, work independently, and remain calm in stressful situations. Switchboard / multi-line phone system experience preferred.

 

#LI-SG1

Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. 

Description

Summary

The Operator operates a switchboard console to relay incoming, outgoing, and interoffice calls. Monitors alarms and security systems. Responds to Codes and emergencies following established protocols. Acts as medical center receptionist/resource by performing various communications and clerical duties. Performs miscellaneous duties as assigned.

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