Purpose of the Job

In-house Controller

Implement the day-to-day express operations procedures and policies to ensure smooth flow of Operations in terms of receiving/processing of packages, on time delivery and system updating.

Job Description

 

Daily monitoring of all high profile accounts Daily capturing of POD’s and reconciliation of POD’s Resolving of queries Compiling reports on a daily basis Tracking reports to be sent to clients on a daily basis Physical work involved (loading of boxes etc.) Daily running of both the Operational and Admin responsibilities of the In-house site Manage and assist with all queries related to your client’s consignments, following up with the Aramex office, and also the appointed Accounts Manager Ensuring that staff follow the Disciplinary Rules and Guidelines of Aramex as published in the employee handbook Daily liaison with Operations is absolutely critical in the smooth running of an In-house operation, thus commitment to communicating daily with them, will ensure that the Service to the client is delivered Job Responsibilities - Experience and Education Minimum requirement is Matric One year customer service experience Strong communication skills – Excellent command of the English language Computer Proficiency Proficient to advanced Excel skills Skills Administrative SkillsAttention To DetailsFlexibility And AdaptabilitySafety And Quality AwarenessTime ManagementCommunication SkillsOrganization & PlanningTeamworkInterpersonal Skills