Riverside, CA, USA
21 days ago
Operations Support Specialist - Garage Door Customer Service

About Your Future with TruTeam

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At TruTeam, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

Searching for an energetic operational support professional who enjoys wearing multiple hats to manage our busy branch office!  If you are a reliable, well-organized person who can handle day-to-day operations with a focus on efficiency and time management, we want to talk to you!

You will be responsible for a variety of tasks, primarily Customer Service and Scheduling. You'll also assist with the compliance of purchasing, accounting, credit/collections, IT and overall administrative requirements, to the effective handling of Human Resources administration and employee relations programs.

This position will be in the Garage Door Department, helping facilitate and schedule Service Requests.

Here is a glimpse of what you will do:

• Facilitate customer requests for Garage Door Service, utilizing the knowledge of the Garage Door Production Manager(s)

• Schedule routes for our Garage Door Technicians and Installers

• Manage records and information

• Perform accounting and/or financial analysis

• Monitor credit and collections activities

• Manage daily conversion of quotes to work orders

• Review and approve vendor invoices

• Provide HR administrative assistance to management team

• Encourage and improve cross-department internal communication

• General office tasks (replenish office supplies, distribute mail, custodial duties, etc.)

 Here is some of what you will need (required):

• Previous experience in administrative services or other related fields

• Detail-oriented with the ability to prioritize and manage a variety of tasks

• Strong leadership qualities

• Must be a min of 18 years of age and have a valid Driver’s License

• Clear Post Offer Drug Screen

• Bilingual English/Spanish preferred

What we offer:   

• Competitive Compensation

• Paid Holiday and Paid Time Off

• Medical, Dental and Vision

• 401K Matching

• Life & Disability Insurance

• Employee Purchase and Assistance Plans

• Tuition Reimbursement

TopBuild Corp. is an equal opportunity employer. EOE Protected Veterans/Disability.  TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide.  With over 220+ TruTeam and 75+ Service Partners locations across the United States, there are a variety of career opportunities awaiting you!

Compensation Range

Hourly: $17.00 - $25.00

TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. TruTeam is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!

TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.

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