ESSENTIAL DUTIES AND RESPONSIBILITIES + Assist with all aspects of operations including event coordination, building maintenance, engineering, audio/visual services, grounds maintenance, event staffing, setups and changeovers (changeovers will be supervised by this position), building security, fire and life safety and customer service. + Supervise operations staff. Responsibilities include training employees; assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. + Train staff in all laws, codes, ordinances, policies that conform to corporate standards, procedures, risk management, safety precautions, rules/regulations and emergency procedures. + Review quantity and quality of work performed. + Investigate, analyze, and resolve operational problems and complaints. + Act as a liaison with tenants, contractors, and facility users as needed. + Maintain equipment and inventory. + Report irregularities, discrepancies, damage or loss of property or any other safety concerns to Manager. + Monitor all clock-ins/outs and assigned breaks. + Oversee personnel and perform various duties to ensure that the day-to-day operations of the facility are met. The operation of a forklift, which is not limited to loading/unloading delivery trucks, transporting trash to proper disposal areas, and maintaining the buildings overall appearance. + All other duties and responsibilities as assigned + Work extended and/or irregular hours including nights, weekends and holidays, as needed. QUALIFICATIONS + Possess skills and experience in supervising/training personnel, scheduling, time management, and purchasing procedures. + Engage in decision-making that is generally governed by procedure and guided by policy. Communicate through verbal, email or written means to supervisors, managers and upper management. + Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results. + Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility. + Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining equipment; and proper use and care of hand and power tools. + Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment. + Read and comprehend blueprints, drawings, operating and maintenance instructions, and other related materials. + Follow oral and written instructions. + Be licensed and insured to operate a motor vehicle in the United States. + Able to obtain forklift, scissor lift & boom lift certification annually. + Possess any licenses, certificates or training required by local, state or national authorities for the operations of the equipment found in the facility, in particular forklift. + Remain flexible and adjust to situations as they occur. EDUCATION AND WORK EXPERIENCE High School diploma or GED, and two (2) years experience and/or training in the public assembly facility industry in a supervisory or management position; or any equivalent combination of education and experience. PHYSICAL DEMANDS + Ability to read words and numbers in printed form and on a computer + Ability to speak clearly with proper diction + Walk/stand for extended periods during a shift + Require the physical ability to push loaded dolly and operate a variety of building service equipment + Climb stairs and lift up to 50 lbs. of equipment + Hearing sufficient to clearly hear voices, alarms, bells, and horns + Ability to travel by automobile + Ability to use standard office equipment + Ability to work in confined spaces. + Ability to work at heights on a railed catwalk. WORKING ENVIRONMENT/CONDITIONS + Majority of work is indoors + At times may require being outside during adverse weather + May be exposed to a high noise level for extended periods of time, related to event type + May be exposed to bodily fluids during course of work HOURS OF WORK AND TRAVEL REQUIREMENTS + This position requires working extended and/or irregular hours including nights, weekends, and holidays, as needed. + Ability to work with limited supervision and as a team member. Requires ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.