Job Summary

Supervises the daily operations of warehouse associates in assigned department. This position works in partnership with the Department Manager or Operations Manager to support the achievement of delivering results in the fulfillment center.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Operations

Keeps accurate records of assigned department – Shipping, Receiving, Inventory, Returns

Conduct routine audits and alert Manager of any irregularities of product inventory or processes (i.e. count and location errors, shortages and damages).

Maintains facility organization and cleanliness

Identifies and addresses any safety hazards

Maintains housekeeping standards and ensures that all sanitation requirements are met

Responsible for the entire production flow

Responsible for the unloading, staging and put away of merchandise and materials

Performs cycle counts

Evaluates product placement, storage bins and manages expirations

People & Talent Management

Provides direction, assigns responsibilities and motivates the team to achieve department goals

Encourage the growth of all direct and indirect reports through skill development and goal setting

Hold direct reports accountable for meeting performance standards and departmental performance goals

Mentor employees, measure performance, and complete regular performance reviews

Resolve employee issues in an effective and consistent manner

Communicates fulfillment center, network and corporate information during daily start up meetings

Creates a positive work environment that promotes creativity, team work and recognition

Aids in establishing, supporting or promotion of location and network activities that are designed to strengthen and improve teamwork and moral

Provides training and coaching to Warehouse associates

Determines proper staffing levels to ensure that all productivity levels remain current

Participates in the performance review process and makes recommendations for promotions and identifies needs for disciplinary action when appropriate

Reviews and correct timecards for accurate submission to payroll

Additional functions

In addition to the essential functions listed above, the incumbent may perform the following additional functions.

Performs duties within the warehouse if the business needs arise

Performs other duties as assigned

Job Qualifications

Required Qualifications

High School Diploma or GED

1 or more years in a Patterson Fulfillment Center or equivalent experience

Proven soft skills – analytical, problem solving, communication, interpersonal

Organized, strong attention to detail

Demonstrated success in prioritizing and time-management

Preferred Qualifications

Associates Degree or equivalent combination of education and work experience

Previous experience with SAP and utilizing inventory systems

Previous Management experience

Working Conditions

Material and Equipment Directly Used:

General warehouse equipment

General office equipment

MS Office, Shipping and proprietary inventory management software

Physical Demands

Moving 75% of the time

Frequently grasp, reach, bend and stoop in narrow/confined spaces

Lift and carry up to 55 pounds, team lift 56 to 100 pounds: continuous, moderate or occasional heavy physical activity

Must be able to be on your feet both walking and in a standing position more than 6 hours per day

Must be able to operate forklift

Must be able to position self to lift, move, open and flatten boxes and packaging

Environmental Factors

The fulfillment center is a warehouse for the storage and fulfillment of dental, production animal, and companion animal supplies and equipment.  In general, the building’s primary work area consists of pallet storage racking, roller storage and small item storage shelving.  The facility uses powered conveyor systems for the transportation of products. Pallet jacks and forklifts are used for palletized products. Some positions require use of safety equipment, which is provided as needed.

Travel and On-call

This position requires at minimum two trips per year within the Unites States of America

This position is part of the emergency response team in addition to on call responsibilities