Operations Supervisor Requisition ID: 40780 Job Location(s): Forest City, NC, US **Job Description** The Operations Supervisor is responsible for supervising hourly employees to deliver excellence to our customers and meet assigned deadlines. The person in this role will ensure that production is managed in a safe and efficient manner, and has interaction at all levels of the organization, including external customers. This individual will provide coaching and direction to their team (usually up to 25 direct reports), while driving accountability in the business; ultimately leading the organization to achieve its business level and strategic goals. The Operations Supervisor reports directly to the Operations Manager. **Job Responsibilities** + Create/foster a high-performance, business driven team culture and environment. Establish and maintain an environment conducive to continuous improvement manufacturing; recommend alternatives for improving production methods, equipment, operating procedures, and working conditions. Participate in and directs problem-solving meetings and activities (i.e. accident investigations, quality concerns, etc.). + Lead manufacturing team in achieving production schedule goals and exceeding customer expectations by focusing on safety, quality, cost, productivity and morale to deliver targets. + Drive activities to improve on time delivery, labor optimization, scrap reduction and lower cost. + Conduct process checks and monitor performance to adhere to standard work formats and pacing boards. + Coach and develop direct reports to help them meet performance expectations. + Promote positive employee relations. + Assist in the selection and training of new employees. + Provide clear and proactive communication across shifts to ensure effective coordination of resources. **Background & Skills** **Required (basic) qualifications** + Bachelor’s degree + Minimum 3 years of experience in a manufacturing environment + Minimum 1 year experience supervising others + Must be able to work in the US without sponsorship both now and in the future. **Preferred qualifications** + Computer/software proficiency including MS Office Applications + Six Sigma knowledge / Greenbelt/Blackbelt + Demonstrated competency in leading, motivating, counseling, training, and evaluating employees; production scheduling; problem solving; change management; presentation and facilitation skills. + Strong interpersonal skills; excellent oral and written communication skills + Knowledge of lean manufacturing, industrial safety, SPC, continuous improvement, and quality assurance concepts. + Familiarity with process improvement methodologies and project management skills and applications. + Ability to manage multiple projects and relationships simultaneously and the ability to work among competing priorities. + Knowledge of process failure mode and effect analysis. **Employee Benefits** We are excited to offer you the following benefits with your employment: + Bonus system + Paid vacation + Opportunity to join Employee Resource Groups + State of the art virtual work environment + Employee Referral Program This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice. **Danfoss – Engineering Tomorrow** At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees. Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030. Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.