Coalville, LEC, GB
1 day ago
Operations Project Manager, Amazon Freight
Amazon Freight is looking for an Operations Project Manager with a track record in Operational management and a data driven approach to problem-solving to be a part of the less than truckload (LTL) business. The Amazon Freight Team provides transportation services for external shippers that use the logistics network we built for Amazon to deliver freight safely, on time and at competitive costs. We offer shippers access to the same network of carriers, technology infrastructure and tools that Amazon uses to move thousands of loads daily. Businesses of all sizes have access to the costs and levels of service of one of the largest shippers in the world. Amazon Freight spins Amazon’s broader flywheel by utilising empty miles by bringing in freight that flows complementary to our existing network.

Operations Project Manager
As an Operations Project Manager within AF EU Operations- Less than truck load (LTL), you will be responsible for undertaking projects across the LTL business, which support Operational and quality goals. A successful candidate should be able to dive deep into data, present and implement changes for the business and think short/mid to long term.Operations Project Manager should understand customer centricity and also demonstrate high quality output and strong stakeholder management skills in a customer contact environment.

Key job responsibilities
Key job responsibilities
Responsibilities Include, But Are Not Limited To:
• Partnering with business development, product and the operations team to ensure alignment on key objectives on efficient and on-time project implementation. Influence stakeholders with different priorities and different functions including but not limited to technology, legal and finance
• Support implementation of the required governance mechanism via KPI and metrics, along with ad hoc reporting and analytical deep-dives for successful project deliverables
• Work with Less than Truck load team to identify and remediate operational issues with a specific focus on continuous improvements. Working within a team to find practical and simple solutions to complicated problems.
• Manage key communication to Stakeholders regarding ongoing projects to ensure successful implementations.
• Support operations change management related to quality initiatives and process launches.
• Create/review/update standard operating procedures to drive uniformity and standardization across operational teams linked to your projects.
• As and when required, support Operations guiding the team via excellent communication, decision making, coaching and personal development planning.

About the team
Amazon Freight (AF) stands out as a trailblazing B2B start-up within Amazon Transportation Services in Europe. Its start-up nature requires flexibility, adaptability, and a keen understanding of evolving landscapes. This role leads the AF EU Operations Less than Truck load, which is part of the Pan- European central control center for Amazon Freight's Shipper Support and Transportation Execution. The Less than Truckload team is responsible for planning and scheduling the transport orders placed by our customers (Shippers), and providing them with world class support at each step of their journey.
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