Are you a highly organized and detail-oriented individual with a knack for managing operations efficiently? TalentWorld is looking for an Operations Officer II to be part of a fast-paced, collaborative team for one of our financial clients. In this role, you will have the opportunity to work directly with solicitors, manage key operational tasks, and help drive the success of a dynamic business. If you thrive in a high-energy environment and have a passion for delivering outstanding service, this is the perfect role for you!

TalentWorld is recruiting an Operations Officer II in Edmonton, AB for one of our clients.

Operations Officer II Job Responsibilities: Receive and process solicitor requests, ensuring timely resolution and effective communication. Accurately book and issue discharge statements, ensuring compliance with legal and procedural standards. Maintain clear, proactive communication with solicitors, providing updates and addressing concerns promptly. Work closely with peers and other departments to ensure smooth operations and achieve team objectives. Monitor and ensure all tasks meet Service Level Agreements (SLAs), taking proactive measures to address delays. Maintain accurate records and documentation, ensuring compliance with company standards and regulations. Identify and resolve operational issues, escalating complex matters as needed for swift resolution. Suggest and contribute to process improvements to enhance efficiency and service quality. Operations Officer II Qualifications: Prior 2- 3 years of experience in banking or financial services preferably with a background in financial services (e.g., banking, bookkeeping, accounting) to handle financial transactions and documentation with confidence. Strong understanding of Service Level Agreements (SLAs) and the ability to meet deadlines. Previous experience working in real estate or related fields is a plus. Advanced knowledge of Microsoft Office Suite to support daily tasks and reporting. Ability to manage multiple tasks efficiently while prioritizing competing demands in a fast-paced environment. Employment Details: Salary: $22.50 an hour Benefits: 40 Hours Weekly, Hybrid- 2 days on-site, 3 days remote Duration: 2 years of contract Schedule: Monday to Friday, 8:00am – 4:00 0R 10:00 am- 6:00pm   Location: Edmonton, AB Interested in the role of Operations Officer II in Edmonton, AB? Let’s Connect!

Accommodation are available upon request to support your participation during all stages of the recruitment process.

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