Achievement of Project Objectives 

• Provide input into planning for the business and develop plans and processes to ensure effective  implementation 

• Provide input into establishing which resources are needed by using the most efficient and cost  effective method to achieve results that meet client objectives 

• Continually benchmark and optimise processes against best practice  

• Formulate a project plan to define and achieve project objectives 

• Liaise with OI to monitor and check quality of work produced by field staff and take corrective  action when necessary 

• Provide regular feedback to MANCO 

Account Management Alignment 

• Ensure detailed target control 

• Address and follow-up all customer queries and problems 

• Demonstrate analytical planning and creativity for future client retention and development • Stay abreast of the market and competitors

• Meet client / customer and company performance standards and ensure subordinates do  likewise 

Administration 

• Develop effective and efficient administrative systems 

• Submit reports to management 

• Document and manage expenditures 

• Ensure necessary fixed-term salary information is submitted on-time 

• Liaise with HR department regarding all problems and enquiries relating to the payment of field  staff who participated in the project 

• Manage and maintain all staff performance documents and scorecards accurately and within  required deadlines 

Electrical Project Management 

 Attend site during the installation of electrical components including solar PV and electrical cabling, identifying and mitigating potential risks during installation and commissioning.

Observe the testing and verify that all electrical systems function as intended.

Observe the performance testing to ensure that the electrical infrastructure powers all assets effectively

Participate in testing the in-house developed app integration with third-party software.

Conduct testing of the business applications to ensure seamless functionality

Operational Excellence 

• Develop, implement and maintain operational excellence, policies and procedures including  standard operating procedures 

• Develop and maintain relevant database of ICs 

• Process project information and forward to field force 

• Ensure accurate information is recorded and quality checked 

• Take corrective action where necessary 

• Create and analyse operational reports and provide feedback 

• Keep abreast of new developments in the industry and communicate new developments to staff  and management 

• Implement and manage projects when required 

• Agree on deliverables, scope and timelines with Account Manager 

Teamwork and Self-Management 

• Follow through to ensure that personal quality and productivity standards are consistently and  accurately maintained 

• Demonstrate consistent application of internal procedures 

• Plan and prioritise, demonstrating abilities to manage competing demands 

• Demonstrate ability to anticipate and manage change 

• Demonstrate flexibility in balancing achievement of own objectives with ability to understand  and respond to organisational needs  

• Manage own career development by staying abreast of any technical and industry changes ------------------------------------------------------------------------------------------------ Key Competencies: 

Transformative leadership 

Judgement & decision making 

Emotional maturity 

Coaching & development of others 

Team leadership 

Impact & influence 

Critical thinking 

Organisational awareness 

Analysis & problem solving 

Establishing networks 

Industry & business awareness 

Service excellence