JOB SUMMARY:
The Operations Manager plans and manages warehouse, or transportation operations to meet QCD and GSF objectives for quality, efficiency, productivity, and customer satisfaction. This person should be qualified to assume General Manager duties in senior management's absence.
There are approx. 130 associates in a non-union environment.
Competitive salary and benefits, including bonus and car allowance.
Bilingual (Spanish) candidates strongly preferred.
Transportation management (in house drivers) experience required.
Responsibilities
ESSENTIAL FUNCTIONS:
Plans, implements and monitors the day to day operations for the Division’s Distribution function including analyzing operating data and reports, determining manpower needs and monitoring adherence to standards to ensure business plan objectives are met or exceeded. (25%)Manages assigned staff, including selecting employees, assigning work, providing training and development, evaluation performance and building a motivated, effective team to ensure that organizational goals for diversity, career development, productivity, performance management and employee involvement are met. (20%)Periodically audits operational procedures and programs related to distribution and implements necessary improvements to achieve expectations for availability, storage, sanitation, security and delivery of inventory. Periodically audits operational procedures and programs related to distribution and implements necessary improvements to achieve timeliness and accuracy goals and customer satisfaction. (15%)Develops, audits and controls budget for warehouse and transportation departments and ensures that operational costs are within plan. Manages the purchase and/or leasing and maintenance of all distribution equipment including tractors/trailer/material handling devices to achieve safety, longevity and efficiency objectives. (10%)Ensures compliance with all customer, governmental and Company directives and policies and ensures the preparation and distribution of all relevant reports and quality analyses summaries. (10%) Communicates with Division management and employees and provides relevant reports and analyses to ensure appropriate decision-making. Conducts analyses on special project assignments. (10%)Performs other related and assigned duties as necessary. (10%)LEADERSHIP/MANAGEMENT RESPONSIBILITYWorks with up to 100 or more employees, including hourly staff. Oversees operations with significant impact on GSF customer relations.
PERFORMANCE CATEGORIES
BudgetDriver performance, including hourly off-load rate, on-time delivery, and reliabilityCustomer and vendor relationshipsDOT complianceTeamwork within the department and across departmentsCustomer satisfactionSafety of employeesSafety of facility and transportation equipmentSilliker ratingTeamwork within the department and across departments QualificationsMINIMUM QUALIFICATIONS: Education and experience equivalent to:
Education/Certification:
Associates’s degree in management, business, or psychology from an accredited college or university or equivalent job experience.
Experience:
5 to 7 years of work experience in transportation or food distribution, including administrative responsibilities.
Knowledge, Skills and Abilities
Knowledge of (B/basic; J/journey; E/expert):
DOT regulations, policies, and procedures (J)On-board computer systems (J)Relevant safety policies, practices and procedures (J)Management/supervisory concepts and techniques (B)Project management concepts and techniques (B)Budgetary concepts and procedures (B)PC word-processing/spreadsheet software applications (B)Scheduling and routing (B)Computer-based routing systems (B)Shipment and distribution of food or allied products (B)Regional geography and customer locations (B)Skill and ability to:
Support a diverse workforce of up to 100 employeesResolve delivery issues between vendors and the company; other customer service issuesSupport management and motivate employees in a team-based environmentInterpret transportation operations anomalies and identify appropriate solutionsPrepare administrative and technical documents and reportsWork effectively in a general business environment, with a focus on high levels of quality and customer serviceLimited travel via airplane and drive an automobileAct in accordance with GSF's Values and Creed Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMS
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