Farmington Hills, MI, US
8 days ago
Operations Manager
Operations Manager Location US-MI-Farmington Hills Category Other Job Type Regular Full-Time Company H.W. Kaufman Group ID 2025-8358

Responsibilities

*This position is open to multiple U.S. locations*

Improve operations systems and processes to support the company’s visionPerform regular reviews of key operational metricsReview workflows to ensure teams are following properly and are within the company’s standardsManage large and small Operation projectsDevelop and maintain project plans, resource utilization schedules, and budget materials for projects and operational activities Closely monitor project resources, tasks, risks, issues, and milestones and make course corrections when necessary, using change control procedures Establish communication procedures with stakeholders and engage with all levels of organizationConduct project meetings and responsible for project tracking and analysisEnsures adherence to quality standards and reviews project deliverables Qualifications Bachelor’s degree in business (or related field) and/or equivalent combination of experience and educationMinimum of 4 years relevant work experience preferredKnowledge of the P&C insurance industry requiredAdvanced user of Microsoft Office suite, particularly ExcelMust be self-motivated with the initiative to take on a variety of tasksAbility to apply analytical skills, creative problem solving, and conflict resolution to daily tasksStrategic mindset with ability to provide deliverables and build strong partnerships with key cross functional leadershipExcellent written and verbal communication skills

Compensation:

Competitive base compensationFlexible, hybrid, and remote options available for approved positionsHealth benefits & 401K with employer matchPaid vacation, sick time, and holidaysEmployer paid professional development, including continuing education courses, designations, certification, and licensesAccess to Kaufman Institute, H.W. Kaufman Group’s corporate universityOpportunities for career advancement About Our Company

The H.W. Kaufman Group is a global, forward-thinking specialty insurance organization that includes 15 companies with more than 2,000 professionals at 60 offices across the U.S., Canada and UK. With an ever-broadening group of companies in our portfolio, there is simply not a more unique professional experience in the specialty insurance business than joining one of the H.W. Kaufman Group organizations.

 

Equal Opportunity Employer

The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.

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