Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Job Overview

This position is an Operations Manager with the Beeck Center for Social Impact + Innovation at Georgetown University. The Beeck Center is looking for a culture-loving, people-centered candidate to fill our Operations Manager position. The Operations Manager will play a critical role in the growing Beeck Center team, taking our recruitment, hiring, retention and talent growth to the next level and incorporating industry leading practices, while providing candidates and employees with an inclusive and welcoming experience. The Beeck Center hires throughout the year on a rolling basis to support the people operations and capacity needs of the approximately ~45 individuals. The Operations Manager will support other organizational initiatives and operations needs such as: center-wide learning & development; performance management; diversity, equity, inclusion, and belonging (DEIB) initiatives; streamlining and developing internal platforms and processes; as well as supporting general administrative and operational office needs.

A successful candidate will be detail-oriented and thrive in a collaborative environment. This position will require the ability to navigate competing priorities, engage various stakeholders, serve as a central node for the Center’s team, and synthesize complex information into streamlined communications. This is a great opportunity for candidates interested not only in a people operations career, but also interested in being a part of a growing organization and supporting an inclusive culture.

Within first six months, a successful candidate will be expected to:

Acquire a thorough understanding of Georgetown University policies and processes at the intersection with the responsibilities of this position

Support and roll out annual performance management and goal setting process, in partnership with Operations team members

Lead 2-3 recruitment processes for Beeck Center hires, making iterations to materials and processes

Become familiarized with ways to use data and technology to drive toward social impact including the specific programmatic priorities of the Beeck Center

Organize and facilitate 2-3 learning + development sessions

Work Interactions

The Operations Manager will directly report to and work in close partnership with the Managing Director, and will also work very closely with the Director of Operations + Finance. This highly collaborative position will engage with the entire Beeck Center team through recruitment efforts, onboarding / offboarding, professional development and performance evaluation, and other engagements through the employee lifecycle. A successful candidate will also build relationships with other centers and contacts inside and outside of Georgetown University, sharing resources and leading practices.

Requirements and Qualifications

Candidates for this position must have:

A commitment to contributing to a diverse, inclusive, equitable, and anti-racist workplace

3-5 years work experience; with 2-3 of those years in recruitment, HR or people-centric position

Strong, demonstrable communications, outreach and engagement instincts and skills;

High level of discretion and confidentiality

Proven ability to work independently and make sound judgments on a day-to-day basis

Patience, diligence and resourcefulness in navigating complex bureaucratic processes

Excellent research, writing, editing skills

Experience working with or managing colleagues and students with varying levels of work experience and professional backgrounds

Excellent oral, written, and interpersonal and communication skills

Exceptional organizational, planning, and time management skills.

A proactive mindset and ability to anticipate and trouble-shoot problems in advance

Familiarity with project management and collaborative platforms; and a quick learning curve to adapt to new programs (i.e., Asana, Slack, Google docs, Airtable)

Sensitivity to different working styles and makes concerted effort to foster collaboration and drive towards shared goals

Strong aptitude and intellectual curiosity to learn more

Work Mode Designation

The Beeck Center operates as a distributed team, with some team members working remotely and others working in-person in our Washington, D.C. offices. A distributed team means there will be heavy reliance on asynchronous communication channels such as Slack, Asana, and email while also having many meetings fully virtual or hybrid to include remote employees, using Zoom.

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

With the hybrid designation, this role will be expected to work two (2) days per week from the Beeck Center’s two office spaces in Washington, D.C.: both regularly in downtown D.C. at Georgetown’s Capitol Campus, and occasionally on Georgetown University’s Main Campus. We prioritize spending time in person with our student analysts for collaboration and career development as well as building relations across the various other centers on campus.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.