ORGANIZATION
The Center for Autism and Related Disorders is seeking highly motivated professionals to join our team. As a member of our growing, founder-owned organization, you’ll have the opportunity to join a well-established, mission-driven industry leader focused on helping people with autism live their best lives. CARD offers a dynamic work environment where your talents and skills will be valued and rewarded. The Center for Autism and Related Disorders (CARD) is among the world’s largest and most experienced organizations effectively treating individuals of all ages who are diagnosed with autism spectrum disorder. CARD treats autistic individuals using the principles of applied behavior analysis (ABA), which is empirically proven to be the most effective method addressing the behaviors and deficits commonly associated with autism. With locations throughout the US, CARD’s mission is to provide top-quality services that help every patient fulfill their potential and live joyful lives. Through its network of trained behavior technicians, Board Certified Behavior Analysts, and researchers, CARD develops and implements quality, comprehensive, and individualized treatment programs that lead to success.
4613 Fairfield Street Metairie, Louisiana 70006POSITION OVERVIEW:
The Operations Manager oversees the day-to-day operations their assigned center. Responsibilities range from administrative duties to the development of the center’s team, including but not limited to:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Represent CARD professionally and ethically to internal and external stakeholdersRepresent CARD in a positive manner and uphold all CARD standards and valuesCommunicate, implement, and represent CARD’s policies and mission at the centerCreate and maintain strong staff engagement and cultureRecruit, hire, and onboard administrative and clinical staff on an as needed/ongoing basisSupervise administrative staff and clinicians’ daily operations to ensure employee and patient satisfactionProvide mentorship and career development to administrative and clinical staff, including providing feedback via on-going 1:1 meetings and annual performance management processSchedule all clients and staff to ensure the fulfillment of individually contracted hours and minimum billing requirementsPartner with the center Clinical Supervisor(s) to provide top quality clinical services to ensure patient, family, and staff satisfactionAccountable for learning and employing business systems, legal practices, HIPAA compliance, and technology as mandated by CARDMaintain client and employee recordsManage all aspects of the center’s purchasing budget and oversee the tracking of equipment and devicesLead outreach efforts to meet minimum growth requirements each month and establish mutually beneficial relationships with community entities (e.g. schools, doctor offices, parent organizations, etc.)Leads improvements in areas of KPI’s, patient retention, staff development and retention, and division growth to support the financial health of the centerMaintain client and employee privacy in accordance with CARD policy and HIPAA regulationsResponsible for facility cleaning, hygiene, safety, and maintenance including utilization of approved vendors; ensure all procedures are followed and documentation is maintainedMeet regularly with the Division Director and Group Operations ManagerAttend required trainings and meetingsOther duties as assigned
REQUIREMENTS:
KNOWLEDGE, SKILLS, AND ABILITIES:
WORK ENVIRONMENT:
Includes both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and occasional local and/or overnight travel. Mode of transportation for travel typically will include automobile and plane.
PHYSICAL REQUIREMENTS:
Compensation Range: $46k - $48k annually plus quarterly bonus potential
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