**Position Summary:** We are hiring for a strategic, inspirational, and driven Operations Manager. In partnering with the store’s Management Team, you will be instrumental in the overall operational success by managing CSRs, merchandising, inventory, and safety measures. **Responsibilities:** + Recruit, interview, select, manage, and train a team of customer service representatives and porters. + Ensure company established customer service standards are achieved. + Research and resolve invoice discrepancies. + Responsible for maintaining strict cash control procedures. + Full oversight of warehouse, inventory control, cycle counts, product merchandising and pricing standards. + Work closely with store’s management team to set and/or implement and enforce policies and procedures. + Create store staffing schedules. + Ensures accuracy and integrity of product shipments. + Special projects as assigned. **Qualifications:** + 1 to 3 years previous retail experience preferred. + Previous management or warehouse experience preferred but not required. + Must have excellent organizational and management skills. + Computer and clerical experience is preferred (MS Word and Excel). + High school diploma or GED is required. + Full time retail schedule, including evenings/nights, weekends, and holidays. Conn’s HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture, appliances and consumer electronics, with a mission to elevate home _life_ to home _love_ . With more than 160 stores across 15 states and online at Conns.com , our over 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized financing, including flexible, in-house credit options. Additional information can be found by visiting our investor relations website (https://ir.conns.com/?\_ga=2.12506420.1054910772.1643205073-669518832.1639583917&\_gac=1.139066290.1643219777.0bd0d6689be31e38a713b79910f725b0) and social channels (@connshomeplus on Twitter, Instagram, Facebook and LinkedIn). #LI-ER1 Conn’s is **PROUD** to be an equal opportunity employer.