Position Summary:

We are hiring for a strategic, inspirational, and driven Operations Manager. In partnering with the store’s Management Team, you will be instrumental in the overall operational success by managing CSRs, merchandising, inventory, and safety measures.

Responsibilities:

Recruit, interview, select, manage, and train a team of customer service representatives and porters. Ensure company established customer service standards are achieved. Research and resolve invoice discrepancies. Responsible for maintaining strict cash control procedures. Full oversight of warehouse, inventory control, cycle counts, product merchandising and pricing standards. Work closely with store’s management team to set and/or implement and enforce policies and procedures. Create store staffing schedules. Ensures accuracy and integrity of product shipments. Special projects as assigned.

Qualifications:

1 to 3 years previous retail experience preferred. Previous management or warehouse experience preferred but not required. Must have excellent organizational and management skills. Computer and clerical experience is preferred (MS Word and Excel). High school diploma or GED is required. Full time retail schedule, including evenings/nights, weekends, and holidays.

Conn’s HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture, appliances and consumer electronics, with a mission to elevate home life to home love. With more than 160 stores across 15 states and online at Conns.com, our over 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized financing, including flexible, in-house credit options. Additional information can be found by visiting our investor relations website and social channels (@connshomeplus on Twitter, Instagram, Facebook and LinkedIn). #LI-ER1

Conn’s is PROUD to be an equal opportunity employer.