Responsibilities: + Track, compile and analyze performance + Handle interdepartmental issues + Resolve employee issues and grievances + Improve processes and route scheduling + Makes hiring decisions for authorized roles + Evaluates the work performance of staff + Ensures the timely and efficient completion of all assigned tasks + Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel. + Coordinates with the safety and training department to ensure all safety goals and directives are met. + Participates in Operations department budget process. + May operate a vehicle in revenue service; if necessary. + Maintains confidentiality of all information. What we offer: + Salary Position: $80,000 - $88,000 + Medical/Dental/Vision health benefits + Paid time off and Holidays + Ability to advance your career + 401K Education, Licensing and Certificates: + High school diploma or equivalent, such as GED, required. Experience Required: + 3-5 years of transit supervisory experience preferred. + Experience supervising schedulers, dispatchers, road supervisors and drivers. Skills and Knowledge Required: + Thorough knowledge of basic provincial laws, ordinances and regulations underlying the transit operation. + Thorough knowledge of the methods of operation of the transit systems, staff and operational departments. + Working knowledge and proficiency with Microsoft Word, Excel and relevant database programs. + Good written and oral communication skills + Ability to organize and perform work efficiently; strong attention to details + Ability to work effectively with labor; may include grievances and negotiations. + Must be willing to work flexible hours to include weekends and Holidays. + Travel requirements <5% travel for occasional meetings. Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. For more information, visit our website at www.transdevna.com The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: General Managers / Asst General Managers / Ops Managers Job Type: Full Time Req ID: 4155 Pay Group: 5KB Cost Center: 388 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.