Summary The Operations Leadership Support Specialist provides support as an ED,DCO,PCM either onsite or remote based on assignment. This role will also be available to educate and support employees of new acquisition sites on all aspects of LHC processes, policies, and applicable clinical software in a professional, clear, and concise way. The integration activity may require both onsite and remote support based on the need. Responsibilities Responsible for performing duties defined by the Hospice ED /DCO, PCM job descriptions. Provides on site or remote support based on agency needs and in coordination with local and regional leadership. Remote Assignments are occasional and delegated by Supervisor. Responsible for the education and communication of LHC operational processes and policies. Responsible for the education and communication of applicable EMR processes in assigned locations. Responsible for the education and communication of operational metrics/analytics/KPls. Ability to independently plan for an integration to include schedules, education, equipment, materials and all other items applicable within the process. Works in collaboration with the operation teams to identify training needs, develop training plans specifically designed to meet identified needs and ensures understanding and application of relevant training. Any other duties as assigned. Education and Experience Education & Experience: Current RN licensure in state of practice with at least 1 year experience as a manager of care in Hospice. License Requirements: Current CPR certification required Clinical Competencies Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation CA: One year prior professional nursing experience. LA: At a minimum, one year of clinical experience. RN licensure must have no restrictions. Company Overview LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic. LHC Group Inc Home Office a part of LHC Group family of providers – the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.