Purpose: Supports the operations leadership team by contributing to labor allocation, leading meetings, assigning job duties, coaching for success, creating a safe & collaborative work environment, and driving process improvement. The role will be very technical and require strong problem-solving skills. Leads will work closely with department supervisors to monitor work flows, manage dwells, and drive overall shift performance.
 

Key Responsibilities:
Collaborate with Operation Supervisor to lead a team of up to 50 hourly associates
Utilize warehouse tools, including radio frequency hand held units (“RF Guns”) and computer kiosks, to update transactions within the warehouse management system (WMS) and log activities in the Labor Management (LM) module
Understand and act as a role model in following all standard operating procedures (SOPs)
Train and coach associates to achieve all operational goals and service levels
Mentor and develop teammates to perform better in their current roles while preparing them for future career opportunities
Ability to develop and share best practices
Help to foster a positive team environment that encourages all associates to provide insights and feedback to improve processes, adapt to an ever-changing business, and stay focused on customer satisfaction
Contribute to maintaining a safe and orderly working environment
Identify, report, and follow up on any property damage or safety concerns
Participate in Lean Six Sigma activities
Other duties as assigned
 

Key Relationships:
Operations management team
Human Resources
Inbound/Outbound Distribution personnel
Inventory Control associates
Lean Six Sigma team
 

Knowledge, Skills and Abilities:
Excellent verbal and written communication in English
Ability to work collaboratively within a large group of co-workers
Positive and enthusiastic approach
Strong knowledge of DC operations, including storage methods and material flow
Performance and metrics driven mindset
Excel, Outlook, Word and working knowledge of WMS principles
Regularly required to talk or hear; stand or walk; use fingers, hands and arms to feel, handle, grip, grasp, lift, push and pull for up to ten (10) hours/day
Ability to work in a warehouse environment
Ability to reliably attend work/scheduled hours
Occasionally required to sit; bending, twisting, climb or balance; lift and carry items such as boxes weighing up to forty (40) pounds; and stoop, kneel, crouch, and crawl
 

Requisite Education and Experience / Minimum Qualifications:
High school diploma or GED equivalent required
Minimum of two (2) years related distribution experience and/or training
Ability to work overtime and weekends as required