Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) **Job Summary** The NGAN Operations Engineer 2 is part of the NGAN Build team that is responsible for building and operating the VCMTS platform. This position works with the Divisions, Development and Ops teams for builds, Testing, and mitigation and problem management. **Job Description** Core Responsibilities + Work closely with Development, Ops, Incident, Problem, Quality, Program, Product and Management teams. + On Call rotation to manage and repair issues. + Ability to work and derive creative and practical solutions to complex problems in independent work environment. + Partner with Division and Regional Engineering teams for Product reliability improvements. + Implement market leading process and operational strategies. + Foster a culture of continuous improvement and employee engagement. Employees at all levels are expected to: Education/Certifications Requirements + Bachelor’s degree in Computer Science or equivalent work experience is preferred. + Linux, Network and Kubernetes Certifications a plus Work related experience + Experience with On Call rotation. + Strong understanding of the following technologies: Unix/Linux Environments Scripting and automation (bash, python, etc…) Proven experience and skill with network troubleshooting and configuration. Proven experience and skill with server hardware and software troubleshooting. + Kubernetes, Jenkins, Ansible and Git experience is a plus. + Experience building and replacing system hardware. + Software upgrades/deployment experience a plus. + Cloud infrastructure experience a plus. + Experience defining, implementing, and monitoring IT services is a plus. Essential Job Function + Excellent customer service skills with a professional demeanor. Must at all times be able to communicate clearly with all levels of employees, external vendorsand management teams + This candidate must be able to adapt and switch between management and Product subject matter expert responsibilities. + Excellent organizational, problem solving and project management skills. + Ability to achieve specific results with little direction. + Ability to work under pressure being adaptable and responsive to organizational requirements. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. **Skills:** Troubleshooting; DevOps; Linux; Teamwork Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details. **Education** Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. **Relevant Work Experience** 10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years **Job Family Group:** Engineering